Certain Sites not responding and timing out
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Certain Sites not responding and timing out
20-07-2012 11:25 AM
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Hope you can advise.
Steve
Re: Certain Sites not responding and timing out
20-07-2012 11:35 AM
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Welcome to the forums.
I attempted to gain some information on the Ocado issue yesterday evening. We could find nothing within our network at fault and Ocado were not very forthcoming with details on why they believed it to be providers outside of their network.
We believe this to have been outside of our network, but unable to say if it was or was not in the Ocado side.
I am able to access East Midland Trains site and our office uses the same core portions of the network to provide us access as our DSL customers.
Depending on your operating system, can you perform a traceroute to www.eastmidlandstrains.co.uk and provide the output please.
https://www.hosting.com/support/info/tracert/
Re: Certain Sites not responding and timing out
20-07-2012 11:43 AM
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Quote 1 <1 ms <1 ms <1 ms 192.168.1.254
2 32 ms 15 ms 15 ms lo0-central10.ptn-ag02.plus.net [195.166.128.191]
3 14 ms 14 ms 14 ms 84.93.248.172.broadband.plus.dyn.plus.net [84.93.248.172]
4 14 ms 13 ms 14 ms lts12.bt622-11.plus.net [212.159.1.28]
5 14 ms 14 ms 14 ms te8-4.core1.thn.as20860.net [195.66.224.207]
6 25 ms 26 ms 25 ms gi5-2.core1.dc1.as20860.net [62.233.125.99]
7 26 ms 25 ms 25 ms 62-128-206-180.iomart.com [62.128.206.180]
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Certain Sites not responding and timing out
20-07-2012 11:46 AM
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Thanks for the quick reposnse
Here are the stats
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 58 | 58 | 3 | 4 | 25 | 6 |
| lo0-central10.pcl-ag07.plus.net - 72 | 14 | 4 | 34 | 49 | 84 | 38 |
|84.93.249.192.broadband.plus.dyn.plus.net - 72 | 14 | 4 | 34 | 35 | 38 | 34 |
| pth-ag2.plus.net - 72 | 14 | 4 | 34 | 59 | 130 | 34 |
| ae1.ptw-cr01.plus.net - 77 | 13 | 3 | 34 | 35 | 37 | 37 |
| ae2.ptw-cr02.plus.net - 72 | 14 | 4 | 34 | 40 | 54 | 34 |
| te3-4.core1.hex.as20860.net - 72 | 14 | 4 | 33 | 35 | 38 | 33 |
| 205.core2.dc1.as20860.net - 77 | 13 | 3 | 51 | 58 | 68 | 56 |
| 62-128-206-180.iomart.com - 77 | 13 | 3 | 52 | 59 | 69 | 58 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I have got opendns server in my router as the dns server but I did try removing that and setting it to automatically use the isp dns server but it made no difference.
Steve
Re: Certain Sites not responding and timing out
20-07-2012 11:52 AM
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Steve, can you confirm if leaving the page to load long enough generates a 504 Bad Gateway message similar to the one Strat reported?
This looks routing related on East Midland Trains side, as it is taking a different route based on the source IP.
Re: Certain Sites not responding and timing out
20-07-2012 12:04 PM
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Re: Certain Sites not responding and timing out
20-07-2012 12:08 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Certain Sites not responding and timing out
20-07-2012 12:12 PM
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Yes I get the 504 message
Steve
Re: Certain Sites not responding and timing out
20-07-2012 12:16 PM
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Re: Certain Sites not responding and timing out
20-07-2012 12:30 PM
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Browsing the IP 62.128.206.180 gives Server Error in '/' Application.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Certain Sites not responding and timing out
20-07-2012 3:19 PM
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Steve
Re: Certain Sites not responding and timing out
20-07-2012 4:38 PM
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Re: Certain Sites not responding and timing out
20-07-2012 5:55 PM
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Excuse my ignorance but what are Iomart 503 and 504 servers?
Re: Certain Sites not responding and timing out
20-07-2012 6:00 PM
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Re: Certain Sites not responding and timing out
20-07-2012 6:23 PM
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