Cashback email not received

[#1]

I switched over to plusnet a few weeks ago on the back of the cashback offer on MSE.

I've still not received any email follow ups with regards to this.

Can anyone check this for me please?

[#2]

Hi Irene70,

Thank you for getting in touch regarding your sign-up offer.

I have checked your account and have responded to you here

If you have any further questions feel free to get in touch.