Cant connect to that network?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Cant connect to that network?
Cant connect to that network?
23-05-2020 5:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Devices throughout the house connected happily to PN for some time. Recently tried to connect two devices and both of them return error message' 'Cant connect to that network'.
One device is a laptop and it works fine on ethernet cable, but when I unplug it I cant connect to PN, after entering the password.
Existing devices still seem fine.
Any ideas?
Re: Cant connect to that network?
23-05-2020 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Which password are you using? It should be the Password (Key) on the sticker on the bottom/back of the router.
Re: Cant connect to that network?
23-05-2020 5:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
...unless it's been changed from the default at some time.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Cant connect to that network?
23-05-2020 5:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@198kHz In which case, the OP should have a record of the 'new' key.
Re: Cant connect to that network?
23-05-2020 5:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Agreed. 🙂
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Cant connect to that network?
23-05-2020 6:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Same password - nothing has changed on the router.
Re: Cant connect to that network?
23-05-2020 6:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know this is a silly question, but are you sure you're trying to connect to your network? That seems a strange message.
Re: Cant connect to that network?
23-05-2020 6:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How long has the router been on? Sometimes a reboot will allow new connections.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Cant connect to that network?