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Cant access plus net webmail

zwitterelf
Grafter
Posts: 27
Registered: ‎16-07-2014

Cant access plus net webmail

I have just made the switchover from sky to plus net, still waiting for my plus net router and and still using the sky one. But I wish to access my webmail so I can change the email on websites I have joined to such as forum and community ning sites so that I can get  the emails of posts sent there which were originally registered with my sky email.
I can't log in, and have been using the correct username and password (which my mac also remembers to help me log in automatically with the keychain).
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Cant access plus net webmail

Hi zwitterelf,
Really sorry about that. for some reason the e-mail side of things hadn't built correctly. I've just made a few adjustments to get that sorted for you. your e-mail should be available and ready to use in around 4 hours time.
Chris Pettitt
Cloud Environments Engineer
zwitterelf
Grafter
Posts: 27
Registered: ‎16-07-2014

Re: Cant access plus net webmail

Thank you very much, I just checked and its now working… I am still waiting for my plus net router  to arrive and at the moment still using the sky one.
dick:quote
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Cant access plus net webmail

Has the router arrived in the post this morning? We sent it a week ago, so if it hasn't arrived still, please let us know.
Chris Pettitt
Cloud Environments Engineer