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Cant access Member Section

mrmarkus1981
Grafter
Posts: 647
Registered: ‎26-02-2008

Cant access Member Section

Username & password are correct, but i cant get in
Please fix it, thanks
5 REPLIES
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: Cant access Member Section

I just tried logging out, then logged back in again without any problem ! ?
I did this for BOTH the COMMUNITY login, AND my account MEMBERS CENTRE.
mrmarkus1981
Grafter
Posts: 647
Registered: ‎26-02-2008

Re: Cant access Member Section

I cant get in at all, works fine here though
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Cant access Member Section

Hi mrmarkus,
I've just been able to log in as you fine from here, with your existing username and password - not sure what's happening. Are you getting any error messages other than username or password incorrect?
mrmarkus1981
Grafter
Posts: 647
Registered: ‎26-02-2008

Re: Cant access Member Section

Nope
Just "Invalid username or password. Please try again."
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Cant access Member Section

Very odd, I've just tested from home as well as the office and it worked fine both times for me so it's not your account or our servers. Could you try deleting cookes/saved sessions and see if that makes any difference?