Cannot view my Broadband usage
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- Re: Cannot view my Broadband usage
13-05-2017 4:48 PM
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When I attempt to view my broadband usage I get a message "sorry nothing to report" which is an error that I suffered recently and it has returned. Can you please restore that facility ASAP.
Thanks,
Alex
Fixed! Go to the fix.
14-05-2017 6:28 PM
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Further to the message above, I am pleased to report that I can now view my broadband usage, so thank you for acting so quickly.
Alex
Re: Cannot view my Broadband usage
15-05-2017 12:24 PM
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I have the same issue - what was the solution? Can't actually ask PlusNet as there's a 15 minute wait, and 21 users waiting to chat.
Re: Cannot view my Broadband usage
15-05-2017 2:10 PM
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Hi wofw53,
Quite often the usage will appear again if you power the router off for a few minutes and then back on. It does take around 2-3 hours to show after this.
Re: Cannot view my Broadband usage
15-05-2017 4:53 PM
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I did turn my router off and back on after a few minutes when I read about that on this Forum. The usage monitor re-appeared later the same day. I don't know whether rebooting the router did did it or if it was the work of the technical support.
Alex
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