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Cannot get on to my router homepage
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Cannot get on to my router homepage
01-01-2015 4:17 PM
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Hi- I have a Thompson 585 router.
Recently I have been unable to get on to the router Gateway Home page. When I type in 192 etc the connnection times out. I had also bookmarked the homepage and the bookmark doesn't work either.
I have no real need at the moment to go to the Gateway home page but I may need to do so in the future.
I have not to my knowledge changed the address of the homepage.
I have recently changed my contract from a 10GB limited one to an unlimited one, might that have something to do with it?
I used to be able to get on to the homepage without any problem.
Recently I have been unable to get on to the router Gateway Home page. When I type in 192 etc the connnection times out. I had also bookmarked the homepage and the bookmark doesn't work either.
I have no real need at the moment to go to the Gateway home page but I may need to do so in the future.
I have not to my knowledge changed the address of the homepage.
I have recently changed my contract from a 10GB limited one to an unlimited one, might that have something to do with it?
I used to be able to get on to the homepage without any problem.
Message 1 of 5
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Re: Cannot get on to my router homepage
01-01-2015 5:48 PM
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A reboot of the router should do it....switch off at the plug...wait 10 seconds....switch back on.
Ian
Ian
Message 2 of 5
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Re: Cannot get on to my router homepage
02-01-2015 12:26 PM
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That's odd. If you open a command prompt and type in 'ipconfig' what does the default gateway show as?
Nope, shouldn't make any difference.
Quote I have recently changed my contract from a 10GB limited one to an unlimited one, might that have something to do with it?
Nope, shouldn't make any difference.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 5
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Re: Cannot get on to my router homepage
03-01-2015 5:30 PM
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Thank you both for answering- I tried turning it off and then back on again as suggested and it worked. Should have tried that first anyway. Thanks again.
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Re: Cannot get on to my router homepage
05-01-2015 9:23 AM
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