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Cannot connect to www.ehosting.com

MickKi
Grafter
Posts: 543
Registered: ‎30-09-2007

Cannot connect to www.ehosting.com

Hi All,
Not sure if this is PluNet related, or BT routing issues, or what else.  I have a number of websites hosted on www.ehosting.com and have not been able to connect to them via ftp or http since lunchtime.  There is urgent work that must take place before clients login tomorrow morning.  What am I to do?!
I rebooted the router in an effort to flush the DNS cache and have now managed to connect, albeit at less that dialup speeds (it takes minutes for pages to load and half the CSS won't load).
I can see that I am using:
Primary DNS Server	  212.159.6.9 
Secondary DNS Server 212.159.6.10

I have raised a ticket hoping that PN can resolve this before too long.  Is there anything else I can do?
7 REPLIES 7
dvorak
Moderator
Moderator
Posts: 29,536
Thanks: 6,636
Fixes: 1,484
Registered: ‎11-01-2008

Re: Cannot connect to www.ehosting.com

I've tried to connect and it is flakey at best.
Out of 3 attempts to get a web page I have managed once and that was a mangled page.
I don't think it is your connection more an issue with ehosting.com
Customer / Moderator
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chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: Cannot connect to www.ehosting.com

I could not even resolve `ehosting.com`
MickKi
Grafter
Posts: 543
Registered: ‎30-09-2007

Re: Cannot connect to www.ehosting.com

Thanks guys,
I also raised a ticket with ehosting.com and they say they can't see anything wrong with their network . . .
dvorak
Moderator
Moderator
Posts: 29,536
Thanks: 6,636
Fixes: 1,484
Registered: ‎11-01-2008

Re: Cannot connect to www.ehosting.com

I've managed to get a tracert
 2    40 ms    35 ms    39 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
 3    44 ms    38 ms    34 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
 4    50 ms    49 ms    49 ms  ge-1-3-0-309.picasso.as34270.net [195.66.225.36]
 5    71 ms    72 ms    64 ms  ge-3-0-0-0.raphael.as34270.net [85.91.232.2]
 6    59 ms    57 ms    57 ms  ge-0-2-0-0.rembrandt.as34270.net [85.91.232.6]
 7    99 ms    85 ms    79 ms  ge-0-0-0-315.davinci.as34270.net [85.91.224.26]
 8    88 ms    81 ms    86 ms  ge-0-0-0.j-1.ifl2-1.man.fastwebhosting.net [85.91.226.130]
 9    62 ms    60 ms    71 ms  ehosting-vz.fastwebhosting.net [91.102.64.39]
10    59 ms    67 ms    65 ms  zulu.fastwebhosting.net [91.102.64.36]
Trace complete.
Customer / Moderator
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MickKi
Grafter
Posts: 543
Registered: ‎30-09-2007

Re: Cannot connect to www.ehosting.com

Same here:
  2  lo0-plusnet.thn-ag3.plus.net (195.166.128.80)  27.842 ms  30.066 ms  34.830 ms
3  vl303.thn-gw1.plus.net (84.92.3.177)  35.226 ms  38.680 ms  42.539 ms
4  te2-3.thn-gw2.plus.net (212.159.1.58)  124.786 ms  125.213 ms  125.606 ms
5  vl23.pte-gw2.plus.net (212.159.4.28)  54.602 ms  54.834 ms  61.319 ms
6  * ge-1-3-0-309.picasso.as34270.net (195.66.225.36)  43.512 ms  44.917 ms
7  ge-3-0-0-0.raphael.as34270.net (85.91.232.2)  57.024 ms  40.479 ms  54.675 ms
8  ge-0-2-0-0.rembrandt.as34270.net (85.91.232.6)  34.830 ms  50.775 ms  51.385 ms
9  ge-0-0-0-315.davinci.as34270.net (85.91.224.26)  407.759 ms  408.057 ms  408.573 ms
10  ge-0-0-0.j-1.ifl2-1.man.fastwebhosting.net (85.91.226.130)  65.448 ms  93.488 ms  93.880 ms
11  kilo.fastwebhosting.net (91.102.64.140)  64.871 ms  71.239 ms  71.592 ms

However, loading pages runs like a pig and when I try to use e.g. the control panel it completely zonks out.
dvorak
Moderator
Moderator
Posts: 29,536
Thanks: 6,636
Fixes: 1,484
Registered: ‎11-01-2008

Re: Cannot connect to www.ehosting.com

Seems to be behaving itself a bit more.
Customer / Moderator
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MickKi
Grafter
Posts: 543
Registered: ‎30-09-2007

Re: Cannot connect to www.ehosting.com

Could it all have to do with contention across the Internet . . . ?  Shocked
I can login normally now, after more than 10 hours of frustration!
Thanks guys.