Cannot Upload

[#1]

Hi. I have sent for a technical problem report. Will they just come back with the same answer? I have read another post and it talks about an uncap on the upload. Could that be the problem?
Thanks,

[#2]

Hi Majority,
I've just checked and it's not currently uncapped. I'll place an order for that now, which should complete tomorrow. It can't do any harm to try.
Jojo

[#3]

Thanks Jojo. It must be a strange one and it would happen to me - a person that uploads a lot 
The phone line has no crackle or radio on it so that is good sign I believe.
Thanks,

[#4]

Yeah, very strange. I'll be interested to see what happens when it's uncapped tomorrow

[#5]

Hi. Nothing has changed. I got an email off someone saying they had the same problem. I have reported the problem on the 17th though just waiting on a response. Do you have any idea how long that will be?
Thanks,

[#6]

It was me sent you the email, just started a thread of my own on here.  
dick:quote

[#7]

I am just waiting for plusnet to get back in touch. I hope the problem can be resolved.

[#8]

Me too 

[#9]

Hi. We have received an email from Plusnet saying they have checked the line and there does not seem to be a problem.
They say to get in touch if there is still a problem via email or phone call.
I have replied on the Plusnet website. How can it download but now upload. Surely a very similar thing?
I have noticed on the game Halo 3 it flags up as a "warning" for the upstream.

[#10]

Could it be a router problem? I really do not want to argue for another router. Quite reluctant to send them usually.

[#11]

Hi Majority,
I'll be more than happy to consider that. Firstly though can I ask you to publish the results of a BT speed test please?
Jojo

[#12]

Yes no problem. How do I go about getting the Service ID? Can you email it or something?
Thanks,

[#13]

Just leave the Service ID field blank.

[#14]

Have done. The results are as follows.
Download speedachieved during the test was - 2680 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :3544 Kbps(DOWN-STREAM), 588 Kbps(UP-STREAM)
IP Profile for your line is - 3126 Kbps
>Upload speed achieved during the test was - 477 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 588 Kbps
Thanks,

[#15]

Hi,
Any thoughts?