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Cancellation period

carbonara72
Newbie
Posts: 1
Registered: ‎31-10-2007

Cancellation period

I was just wondering, if I were to request a MAC code to migrate to another service, when does my 30 days cancellation period start from?  Is it from the date of issue provided I use the code in 30 days or is it from the date of migration?
2 REPLIES 2
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Cancellation period

It starts from the day you request the MAC.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Cancellation period

Hi there,
Can I ask why you are looking to leave?  Is there anything I can help you with?
As per Jelv's post, it's from the point of request, not from the point of our reply.