Cancellation of contract
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Cancellation of contract
27-03-2020 3:57 PM
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Today I have been trying to give 2 weeks notice to cancel my broadband service from the 10th of April, thus giving the required 2 weeks notice after a frustrating delay in my being able to confirm my relocation date. In the current, admittedly very difficult circumstances, it appears none of your phone lines are being answered, or even going to a queuing system, and the chat bot is not at all helpful. How do I get action from you on this request, please?
Re: Cancellation of contract
27-03-2020 4:01 PM - edited 27-03-2020 4:03 PM
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Re: Cancellation of contract
27-03-2020 4:09 PM
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Oh dear, my bad, but it's a rather harsh comment.
Searching for the form to snail mail - no joy - any links?
Re: Cancellation of contract
27-03-2020 4:18 PM
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Sorry, I dis not mean to be harsh. See. http://www.plus.net/support/pdf/plusnet_cancellation_form.pdf
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Re: Cancellation of contract
27-03-2020 4:21 PM
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Many thanks!
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