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Cancell Broadband but keep domain and email?
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Cancell Broadband but keep domain and email?
15-11-2007 10:19 AM
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I thought this would be the best place for my question..
My mom has had broadband from Plus.net for around 3 years now and had a domain registered also with Plus.net.
She have now moved and the price of Plus.net broadband packages just aren't as competative as some.
My question is, do you think it is possible to stop the broadband package but keep the domain and all email boxes with plus.net?
Anyone got an idea as to what it might cost?
My mom has had broadband from Plus.net for around 3 years now and had a domain registered also with Plus.net.
She have now moved and the price of Plus.net broadband packages just aren't as competative as some.
My question is, do you think it is possible to stop the broadband package but keep the domain and all email boxes with plus.net?
Anyone got an idea as to what it might cost?
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Re: Cancell Broadband but keep domain and email?
15-11-2007 10:24 AM
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Hello
Ive' just had this information in my mac request
Please note:
- If you have any "value-add" services (e.g. Broadband Phone or CCGI), these will no longer continue to operate once you've moved. Also, if you have a domain name registered with us, you may be charged a cancellation fee if you decide to join a different supplier.
Ive' just had this information in my mac request
Please note:
- If you have any "value-add" services (e.g. Broadband Phone or CCGI), these will no longer continue to operate once you've moved. Also, if you have a domain name registered with us, you may be charged a cancellation fee if you decide to join a different supplier.
Message 2 of 5
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Re: Cancell Broadband but keep domain and email?
15-11-2007 10:51 AM
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Hi there,
You can keep the domain and email by requesting that your account be changed to a PAYG dialup account, however you will need to pay hosting and/or registration fees on this account.
Regarding the actual package, have you seen the new options we have introduced recently? There's probably a suitable option in there.
If there is anything we can do to help you here please do let us know.
You can keep the domain and email by requesting that your account be changed to a PAYG dialup account, however you will need to pay hosting and/or registration fees on this account.
Regarding the actual package, have you seen the new options we have introduced recently? There's probably a suitable option in there.
If there is anything we can do to help you here please do let us know.
Message 3 of 5
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Re: Cancell Broadband but keep domain and email?
15-11-2007 11:22 AM
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Hi Mand,
If i switch over to PAYG will I have to keep dialing in everyso oftern to stop my account being deactivated?
Thanks,
Adam
If i switch over to PAYG will I have to keep dialing in everyso oftern to stop my account being deactivated?
Thanks,
Adam
Message 4 of 5
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Re: Cancell Broadband but keep domain and email?
15-11-2007 11:24 AM
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If the account isn't used for 3 months it's automatically archived, you can prevent this by either dialling in, logging in to the portal or logging in to get the email. Each one registers as account activity and will therefore keep the account open.
Hope that helps,
Hope that helps,
Message 5 of 5
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