Can you uncap my upload speed please?
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07-03-2020 6:11 PM
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Reading other posts in the forum I think I may have an upload speed cap at 444kbps, at least that is what is reported under Statistics -- xDSL on my 2704N router. Download is currently reported at 7937kbps. I believe my phone line is 'direct to the exchange'.
Could you check to see if I have upload speeds capped?
Thanks
Fixed! Go to the fix.
12-03-2020 12:34 PM
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Hi @redulike
Sorry to hear this.
I've checked on your broadband today and can see that the upload was capped. I've placed an order to remove this which should complete in 24 hours. Please could you reboot your router tomorrow afternoon and then monitor things from your side?
Let us know how you get on!
Re: Can you uncap my upload speed please?
14-03-2020 1:04 PM
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Hi KatieC,
Thank you - my problem is now fixed.
For reference I am getting these speeds in www.speedtest.net :-
Download 7.48Mbps
Upload 0.82Mbps
so upload has more or less doubled, as expected, and download isn't affected
Cheers
Red
Re: Can you uncap my upload speed please?
18-03-2020 2:27 PM
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