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Can you access http://www.filestube.com/ ?

Community Veteran
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Registered: ‎10-04-2007

Can you access http://www.filestube.com/ ?

Could you check to see if you can access http://www.filestube.com/ please. Either way can you post saying which gateway you are on and whether to are on 20CN/21CN or fibre.
jelv (a.k.a Spoon Whittler)
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18 REPLIES
Community Veteran
Posts: 26,722
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Re: Can you access http://www.filestube.com/ ?

I'll start this off:
20CN
Gateway ptn-ag02 - no access
Gateway pcl-ag07 - access OK
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Line rental: Pulse 8 Home Line Rental (£13/month)
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Re: Can you access http://www.filestube.com/ ?

21CN
pcl-ag02.
OK
Moderator
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Re: Can you access http://www.filestube.com/ ?

fine, fibre pcl-ag05.

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jab1
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Re: Can you access http://www.filestube.com/ ?

21CN
pc1ag08
OK
John
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Re: Can you access http://www.filestube.com/ ?

20CN
ptn-ag04
Failed
pcl-ag08
Connected
pcl-ag03
Connected

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

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Re: Can you access http://www.filestube.com/ ?

It'll be the usual IWF filtering routing loop issue:
[tt]# traceroute -T -p 80 www.filestube.com
traceroute to www.filestube.com (78.140.188.239), 30 hops max, 60 byte packets
1  192.168.0.1 (192.168.0.1)  2.402 ms  3.308 ms  6.289 ms
2  lo0-central1.pcl-ag03.plus.net (195.166.128.23Cool  24.908 ms  25.573 ms  27.669 ms
3  gi1-9-312.pcl-gw02.plus.net (84.92.6.66)  29.235 ms  30.838 ms  32.051 ms
4  tun0.pcl-gw01.plus.net (212.159.2.105)  34.333 ms  36.195 ms  38.167 ms
5  78.140.188.239 (78.140.188.239)  39.947 ms  41.757 ms  44.137 ms[/tt]
That's a yes, pcl-ag03.
g0uex
Dabbler
Posts: 21
Registered: ‎24-02-2012

Re: Can you access http://www.filestube.com/ ?

Fibre
ptw-ag01
no access
tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

Re: Can you access http://www.filestube.com/ ?

No access here.
21CN
Gateway - ptn-ag04
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Re: Can you access http://www.filestube.com/ ?

Quote from: ejs
It'll be the usual IWF filtering routing loop issue:

I assumed it would be. It's getting somewhat ridiculous how long this is taking to fix!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Re: Can you access http://www.filestube.com/ ?

IWFail (20cn, ptw-ag03)
[root@skynet ~]# tcptraceroute www.filestube.com
Selected device tun0, address 84.92.17.213, port 51160 for outgoing packets
Tracing the path to www.filestube.com (78.140.188.242) on TCP port 80, 30 hops max
1  lo0-central4.ptw-ag03.plus.net (195.166.130.115)  25.230 ms  25.610 ms  23.073 ms
2  gil-23-341.ptw-ag03.plus.net (84.93.253.145)  19.854 ms  20.052 ms  19.833 ms
3  po6.ptn-gw02.plus.net (212.159.1.137)  20.864 ms  22.173 ms  20.064 ms
4  po4.ptn-gw01.plus.net (212.159.1.138)  19.428 ms  22.395 ms  19.898 ms
5  tun0.ptn-gw01.plus.net (212.159.2.101)  20.130 ms  23.392 ms  21.570 ms
6  vl69.ptw-gw02.plus.net (212.159.3.253)  26.319 ms  25.583 ms  25.066 ms
7  po4.ptn-gw01.plus.net (212.159.1.138)  23.347 ms  25.133 ms  27.212 ms
8  tun0.ptn-gw01.plus.net (212.159.2.101)  23.639 ms  22.941 ms  24.600 ms
9  vl69.ptw-gw02.plus.net (212.159.3.253)  25.263 ms  22.725 ms  22.455 ms
10  po4.ptn-gw01.plus.net (212.159.1.138)  19.800 ms  24.001 ms  19.901 ms
11  tun0.ptn-gw01.plus.net (212.159.2.101)  19.388 ms  24.414 ms  19.104 ms
12  vl69.ptw-gw02.plus.net (212.159.3.253)  20.356 ms  22.757 ms  20.442 ms
13  po4.ptn-gw01.plus.net (212.159.1.138)  19.615 ms  23.456 ms  20.326 ms
14  tun0.ptn-gw01.plus.net (212.159.2.101)  20.421 ms  22.478 ms  19.894 ms
15  vl69.ptw-gw02.plus.net (212.159.3.253)  20.847 ms  22.759 ms  21.832 ms
16  po4.ptn-gw01.plus.net (212.159.1.138)  23.384 ms  23.174 ms  20.844 ms
17  tun0.ptn-gw01.plus.net (212.159.2.101)  18.937 ms  23.710 ms  19.835 ms
18  vl69.ptw-gw02.plus.net (212.159.3.253)  19.980 ms  23.646 ms  19.433 ms
19  po4.ptn-gw01.plus.net (212.159.1.138)  19.836 ms  23.338 ms  21.041 ms
20  tun0.ptn-gw01.plus.net (212.159.2.101)  18.944 ms  23.361 ms  20.407 ms
21  vl69.ptw-gw02.plus.net (212.159.3.253)  20.104 ms  23.445 ms  19.916 ms
22  po4.ptn-gw01.plus.net (212.159.1.138)  19.863 ms  23.066 ms  20.335 ms
23  tun0.ptn-gw01.plus.net (212.159.2.101)  19.966 ms  22.985 ms  20.375 ms
24  vl69.ptw-gw02.plus.net (212.159.3.253)  19.393 ms  23.945 ms  19.634 ms
25  po4.ptn-gw01.plus.net (212.159.1.138)  19.867 ms  23.825 ms  19.919 ms
26  tun0.ptn-gw01.plus.net (212.159.2.101)  19.648 ms  24.404 ms  19.360 ms
27  vl69.ptw-gw02.plus.net (212.159.3.253)  19.882 ms  23.173 ms  21.385 ms
28  po4.ptn-gw01.plus.net (212.159.1.138)  24.054 ms  26.461 ms  25.005 ms
29  tun0.ptn-gw01.plus.net (212.159.2.101)  24.358 ms  20.909 ms  19.644 ms
30  vl69.ptw-gw02.plus.net (212.159.3.253)  19.843 ms  23.428 ms  62.996 ms
Destination not reached
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Community Gaffer
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Re: Can you access http://www.filestube.com/ ?

I've added this one to the ever-growing list that we're looking into as part of problem 71500. We've put a temporary fix in place for a lot of the previously reported URLs (should come into effect over the next 24 hours or so), however the evidence being provided still suggests something is amiss ...

Bob Pullen
Plusnet Product Team
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AndyDOHD
Newbie
Posts: 9
Registered: ‎06-06-2012

Re: Can you access http://www.filestube.com/ ?

I am unable to access many sites, my own included, my business email, ftp access and client sites through plusnet but can through other ISPs.
Not sure what the 20CN/21CN relates to.
Can access FileTube site.
Gateway  rrevealed to be pcl-ag01
Also pcl-ag05
Neither of the above gateways allowed me to access my own employment. This is pretty darn serious but there doesn't seem to be an easy solution.
I can't access my own site, emails or ftp and being web based, it is pretty serious. I ran a tracert.
C:\Documents and Settings\Andy>tracert victoria.dg.net.uk
Tracing route to victoria.dg.net.uk [91.208.114.13]
over a maximum of 30 hops:
  1    6 ms    1 ms    1 ms  voyager.home [192.168.1.1]
  2    53 ms    49 ms    48 ms  lo0-central6.pcl-ag05.plus.net [195.166.130.99]
  3    49 ms    48 ms    49 ms  84.93.255.177
  4    49 ms    50 ms    51 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    49 ms    71 ms    47 ms  ae3.pcl-cr02.plus.net [195.166.129.42]
  6    48 ms    47 ms    48 ms  ae1.ptw-cr02.plus.net [195.166.129.2]
  7    49 ms    48 ms    48 ms  linx-226.as13213.net [195.66.236.19]
  8    48 ms    48 ms    48 ms  83.170.70.230
  9    50 ms    61 ms    61 ms  dc5.as13213.net [83.170.70.134]
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13

Community Veteran
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Re: Can you access http://www.filestube.com/ ?

20CN
Gateway pcl-ag06 -access okay
For what it's worth, I can also access http://victoria.dg.net.uk/cgi-sys/defaultwebpage.cgi ; , though it's hardly worthwhile.
Community Gaffer
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Re: Can you access http://www.filestube.com/ ?

@AndyDOHD, your issue is unrelated as the traffic is not passing through our IWF proxies. Probably best to start a separate thread about that.
Regarding Filetube, how is everyone finding it as of around 10.30pm last night? One of our engineers spotted an issue affecting communication between one of the core gateways and the IWF proxies. As a temporary measure, we dropped the filtering on that device so I'm interested to know if it's made a difference?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵