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Can't view webstats
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Can't view webstats
12-03-2008 12:09 PM
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either refuses my login for a domain (presumably it is the same as my usual plusnet login?) or says page not found. Aby ideas before I raise a ticket?
TIA
PT
TIA
PT
Message 1 of 8
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Re: Can't view webstats
12-03-2008 12:13 PM
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I have an idea, give me 5 mins and I'll see what I can do.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 8
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Re: Can't view webstats
12-03-2008 12:15 PM
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Should be fixed in around an hour, I'll test again then.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 8
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Re: Can't view webstats
12-03-2008 12:24 PM
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blimey, if it is thats what I call service!
PT
PT
Message 4 of 8
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Re: Can't view webstats
12-03-2008 12:25 PM
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I'm not sure what causes this and it's a very rare occurrence but all that's generally needed is a nudge of the component and when this completes the problem is resolved.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 8
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Re: Can't view webstats
12-03-2008 1:39 PM
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Thanks,
2 of the 3 are now fine.
With the other I get:
[color=pink]Webstats are currently unavailable for your domain
We're sorry, there are currently no Webstats available for your domain. Some possible reasons for this are:
* If you have recently activated your Webstats
Webstats for your domain are updated overnight, on a nightly basis. This means if you have recently activated Webstats on your account, your website statistics will be available within 24 hours.
* Your webspace is currently empty
If you don't currently have a website hosted in your webspace, no statistics will be available.
- Create an 'index.html' welcome page using the Website Wizard.
- For detailed help with website creation and FTP - visit the FTP Support section
[/color]
The webstats have been enabled for as long as the other domains
The webspace is not empty.
I did a total revamp of the site on monday. Might that be the reason why? All files were replaced.
PT
2 of the 3 are now fine.
With the other I get:
[color=pink]Webstats are currently unavailable for your domain
We're sorry, there are currently no Webstats available for your domain. Some possible reasons for this are:
* If you have recently activated your Webstats
Webstats for your domain are updated overnight, on a nightly basis. This means if you have recently activated Webstats on your account, your website statistics will be available within 24 hours.
* Your webspace is currently empty
If you don't currently have a website hosted in your webspace, no statistics will be available.
- Create an 'index.html' welcome page using the Website Wizard.
- For detailed help with website creation and FTP - visit the FTP Support section
[/color]
The webstats have been enabled for as long as the other domains
The webspace is not empty.
I did a total revamp of the site on monday. Might that be the reason why? All files were replaced.
PT
Message 6 of 8
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Re: Can't view webstats
13-03-2008 7:23 AM
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seems to have sorted itself today.
Thanks
PT
Thanks
PT
Message 7 of 8
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Re: Can't view webstats
13-03-2008 8:57 AM
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Good to hear, thanks for letting us know.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 8 of 8
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