cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get into my seedbox

Inam
Grafter
Posts: 93
Registered: 26-10-2013

Can't get into my seedbox

have got seed box with seedhost.eu for few months and I have been using it with out any issues but since yesterday all of sudden for some reason I can't access to my seedbox through rutorrent or via FTP (filezilla) through my broadband connection( plus net) however I can login into my seedbox through my mobile 3g connection with out any issues.
I have been told that there is plus net routing issue.
Any suggestions guys where could be the problem, any help will be much appreciated in advance.
39 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,081
Thanks: 393
Fixes: 5
Registered: 04-04-2007

Re: Can't get into my seedbox

Can you do a traceroute to it?
Kelly Dorset
Broadband Service Manager
Inam
Grafter
Posts: 93
Registered: 26-10-2013

Re: Can't get into my seedbox

Tracing route to seedhost.eu over a maximum of 20 hops

1 * * * Request timed out.
2 29ms 23ms 28ms 195.166.128.192
3 23ms 23ms 23ms 212.159.2.138
4 25ms 22ms 23ms 212.159.0.110
5 23ms 22ms 22ms 195.166.129.4
6 * * * Request timed out.
7 32ms 31ms 31ms 31.31.32.67
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.

Trace complete.
Community Gaffer
Community Gaffer
Posts: 5,081
Thanks: 393
Fixes: 5
Registered: 04-04-2007

Re: Can't get into my seedbox

C:\Users\Kelly>tracert seedhost.eu
Tracing route to seedhost.eu [85.214.229.249]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  dsldevice.lan [192.168.1.254]
  2    27 ms    26 ms    24 ms  lo0-central10.ptw-ag04.plus.net [195.166.128.194]
  3    29 ms    24 ms    23 ms  link-a-central10.ptw-gw01.plus.net [212.159.2.156]
  4    24 ms    34 ms    24 ms  xe-7-2-0.ptw-cr01.plus.net [212.159.0.252]
  5    25 ms    31 ms    35 ms  te-4-2.car5.London1.Level3.net [217.163.45.249]
  6    24 ms    25 ms    26 ms  ae-52-52.csw2.London1.Level3.net [4.69.139.120]
  7    23 ms    25 ms    23 ms  ae-236-3612.edge5.London1.Level3.net [4.69.166.61]
  8    72 ms    74 ms    73 ms  Telia [4.68.111.182]
  9  124 ms    64 ms  104 ms  ldn-bb1-link.telia.net [80.91.246.96]
10    89 ms    89 ms  143 ms  hbg-bb1-link.telia.net [213.155.137.106]
11    80 ms    84 ms    85 ms  bei-b1-link.telia.net [213.155.135.215]
12    48 ms    48 ms    48 ms  xe-1-3-0.core-b30.as6724.net [213.248.88.90]
13    48 ms    49 ms    48 ms  te0-2-0-0.core-b2.as6724.net [85.214.0.68]
14    51 ms  168 ms    49 ms  vl451.dcata-b17.as6724.net [85.214.0.175]
15    *        *        *    Request timed out.
16    50 ms    48 ms    48 ms  seedhost.eu [85.214.229.249]
Trace complete.
Kelly Dorset
Broadband Service Manager
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Can't get into my seedbox

For clarity
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
C:\Users\Test-Rig>tracert seedhost.eu
Tracing route to seedhost.eu [85.214.229.249]
over a maximum of 30 hops:
  1    80 ms    23 ms    99 ms  192.168.1.254
  2    33 ms    31 ms    41 ms  lo0-central10.pcl-ag06.plus.net [195.166.128.187
]
  3    30 ms    32 ms    30 ms  link-b-central10.pcl-gw02.plus.net [212.159.2.18
2]
  4    34 ms    30 ms    33 ms  xe-10-3-0.pcl-cr02.plus.net [212.159.0.214]
  5    31 ms    31 ms    31 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
  6    31 ms    30 ms    31 ms  xe-11-1-0.edge3.London2.Level3.net [212.187.201.
209]
  7    38 ms    37 ms    38 ms  ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
  8    37 ms    38 ms    37 ms  ae-81-81.csw3.Paris1.Level3.net [4.69.161.86]
  9    38 ms    36 ms    38 ms  ae-3-80.edge3.Paris1.Level3.net [4.69.168.134]
10    85 ms    85 ms    86 ms  telia-level3.paris1.Level3.net [4.68.111.194]
11    88 ms    95 ms    85 ms  prs-bb2-link.telia.net [213.155.134.226]
12  113 ms  100 ms  100 ms  ffm-bb2-link.telia.net [80.91.246.180]
13    94 ms    95 ms    96 ms  bei-b1-link.telia.net [80.91.254.229]
14    63 ms    63 ms    63 ms  xe-1-3-0.core-b30.as6724.net [213.248.88.90]
15    62 ms    62 ms    63 ms  te0-2-0-0.core-b2.as6724.net [85.214.0.68]
16    64 ms    63 ms    63 ms  vl451.dcata-b17.as6724.net [85.214.0.175]
17    *        *        *    Request timed out.
18    65 ms    63 ms    62 ms  seedhost.eu [85.214.229.249]
Trace complete.
Dan_the_Van
Grafter
Posts: 297
Thanks: 1
Registered: 25-06-2007

Re: Can't get into my seedbox

Sorry, but how is that any clearer to Kelly's result?
Inam
Grafter
Posts: 93
Registered: 26-10-2013

Re: Can't get into my seedbox

Sorry guys my traceroute was done on freak.seedhost.ru, please can some one run test on that and show the result's
Dan_the_Van
Grafter
Posts: 297
Thanks: 1
Registered: 25-06-2007

Re: Can't get into my seedbox

Here we go
C:\Users\Dan>tracert freak.seedhost.eu
Tracing route to freak.seedhost.eu [5.79.67.33]
over a maximum of 30 hops:
 1     5 ms     6 ms     4 ms  dsldevice.lan [192.168.1.254]
 2    43 ms    39 ms    40 ms  lo0-central10.pcl-ag08.plus.net [195.166.128.189]
 3    40 ms    41 ms    39 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.188]
 4    42 ms    38 ms    40 ms  xe-9-1-0.pcl-cr01.plus.net [212.159.0.220]
 5    40 ms    41 ms    42 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
 6     *        *        *     Request timed out.
 7    51 ms    51 ms    52 ms  31.31.32.69
 8    51 ms    50 ms    50 ms  85.17.100.187
 9    51 ms    50 ms    50 ms  37.48.95.195
10    65 ms    50 ms    49 ms  freak.seedhost.eu [5.79.67.33]
Trace complete.
Community Gaffer
Community Gaffer
Posts: 5,081
Thanks: 393
Fixes: 5
Registered: 04-04-2007

Re: Can't get into my seedbox

I'm presuming it was eu, not ru? 
Kelly Dorset
Broadband Service Manager
Inam
Grafter
Posts: 93
Registered: 26-10-2013

Re: Can't get into my seedbox

LOL, yes it was indeed eu
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Can't get into my seedbox

Something's changed, my trace goes via leaseweb not level3.

adw@thunderbolt:~$ traceroute freak.seedhost.eu
traceroute to freak.seedhost.eu (5.79.67.33), 30 hops max, 60 byte packets
1  skynet.avatastic.co.uk (10.0.1.1)  12.531 ms  12.771 ms  13.602 ms
2  lo0-central10.pcl-ag06.plus.net (195.166.128.187)  44.043 ms  44.821 ms  45.549 ms
3  link-a-central10.pcl-gw01.plus.net (212.159.2.180)  41.828 ms  42.944 ms  45.302 ms
4  xe-10-3-0.pcl-cr01.plus.net (212.159.0.212)  45.560 ms  46.093 ms  47.901 ms
5  ae1.ptw-cr01.plus.net (195.166.129.0)  49.245 ms  49.996 ms  51.906 ms
6  peering.thn.lon.leaseweb.net (195.66.225.56)  53.123 ms  30.623 ms  31.030 ms
7  31.31.32.75 (31.31.32.75)  42.633 ms 31.31.32.67 (31.31.32.67)  39.916 ms 31.31.32.65 (31.31.32.65)  33.846 ms
8  85.17.100.187 (85.17.100.187)  35.231 ms  36.018 ms  41.805 ms
9  37.48.95.195 (37.48.95.195)  41.766 ms  44.111 ms po2.cs1.ams1.leaseweb.net (37.48.95.193)  44.189 ms
10  freak.seedhost.eu (5.79.67.33)  38.852 ms  38.261 ms  37.358 ms
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
Inam
Grafter
Posts: 93
Registered: 26-10-2013

Re: Can't get into my seedbox

@avatastic, does your traceroute test shows any problems?
The thing is I can get into my seedbox with my 3g connection without any issues, so there must be some sort of change on plus net side.
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Can't get into my seedbox

No problems at all.
If it is okay with you, I can attempt a ssh connection for you. I'll pick a username at random and dummy password and bail out after the first attempt.
Cheers,
A.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
Inam
Grafter
Posts: 93
Registered: 26-10-2013

Re: Can't get into my seedbox

It's ok with me mate, go for it.

If there is no problem on plus net side then where is the problem? could it be my router blocking the access BTW I am using TP-link wdr3600 router if that's any help.
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Can't get into my seedbox

It's accessible by SSH from my PN connection.

adw@thunderbolt:~$ ssh -l testing_connectivity freak.seedhost.eu
The authenticity of host 'freak.seedhost.eu (5.79.67.33)' can't be established.
ECDSA key fingerprint is 9f:d6:5d:48:bf:b8:a8:be:17:0b:38:3a:ac:7f:0f:f9.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added 'freak.seedhost.eu,5.79.67.33' (ECDSA) to the list of known hosts.
testing_connectivity@freak.seedhost.eu's password:
Permission denied, please try again.

Are you running any firewall programs (norton, mcafee, etc) locally?
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)