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Can't get internet on my laptop but it is connected to wifi

FTS51
Newbie
Posts: 1
Registered: ‎23-01-2016

Can't get internet on my laptop but it is connected to wifi

I am sure i am being dumb but the laptop can't access the net even tho it has a strong connection to the wifi and my broadband IS working as i posting this but using my iPad.. any help appreciated
3 REPLIES
Cagney1994
Rising Star
Posts: 350
Thanks: 8
Fixes: 2
Registered: ‎28-07-2013

Re: Can't get internet on my laptop but it is connected to wifi

What error message are you getting? - And are you sure you're entering the correct wireless password for the laptop to be connected?
cedlor
Grafter
Posts: 687
Thanks: 2
Registered: ‎02-04-2015

Re: Can't get internet on my laptop but it is connected to wifi

What OS is on the laptop - I am on Win 7 - when you hover over the internet icon mine show the plusnet connection and says internet access. If you have that what does yours say?
Gel
Seasoned Pro
Posts: 1,665
Thanks: 168
Fixes: 14
Registered: ‎02-08-2007

Re: Can't get internet on my laptop but it is connected to wifi