Can't connect

[#1]

Broadband was enabled on the 8/4/10 and have only now just got round to trying to connect but I keep getting invalid password/username error. I know my p/w is correct.. I used it to log in here..  and am using teflonmike1@plusdsl.net as my username.  Suggestions/Help ?
Tef

[#2]

give Plusnet a call on
Customer Support: 0114 296 5198 or
Broadband Faults:  0114 296 5188
These numbers will get you through to Sheffield

[#3]

Quote from: Teflonmike1

know my p/w is correct.. I used it to log in here..  and am using teflonmike1@plusdsl.net as my username.  Suggestions/Help ?

The password here can be different to the one use to access the members centre which is the one that you use in the router. Try logging on at https://portal.plus.net/index_nlp.html?home=membercentretop

[#4]

Thanks itsme but no, its the same p/w throughout.
dick:quote

[#5]

Quote from: Oldjim

give Plusnet a call on Customer Support: 0114 296 5198 or Broadband Faults:  0114 296 5188 These numbers will get you through to Sheffield

Thanks I'll try that..