cancel
Showing results for 
Search instead for 
Did you mean: 

Can't connect through wireless

stevie0303
Newbie
Posts: 2
Registered: ‎20-03-2010

Can't connect through wireless

Hello
Please help my plusnet broadband supply is up and running but i cant connect through the wireless facility although i could earlier, but with the ethernet cable its working fine, i don't understand why it would suddenly stop working??? Any help would be appreciated
4 REPLIES 4
VileReynard
Hero
Posts: 12,616
Thanks: 582
Fixes: 20
Registered: ‎01-09-2007

Re: Can't connect through wireless

The reasons are manifold!
What model router are you using and what operating system are you using would be two important pieces of information.
Did you change anything at all between when it worked and when it didn't work?
Do you have a laptop?

"In The Beginning Was The Word, And The Word Was Aardvark."

stevie0303
Newbie
Posts: 2
Registered: ‎20-03-2010

Re: Can't connect through wireless

It's a thompson gateway supplied by plusnet and OS is XP, laptop can see the neighbours wireless but plusnet is not always there even tho i have all green lights lit up on router, at the moment its working but then it will disconnect and plusnet will not be visable????? not sure why
VileReynard
Hero
Posts: 12,616
Thanks: 582
Fixes: 20
Registered: ‎01-09-2007

Re: Can't connect through wireless

Are your PC and router reasonably close?
When you do see a signal from Plusnet is it reasonably strong (and stronger than all your neighbours)?
If a laptop, does it help to move closer to the router?

"In The Beginning Was The Word, And The Word Was Aardvark."

karatemonkey
Newbie
Posts: 9
Registered: ‎17-12-2009

Re: Can't connect through wireless

Changing the channel from 1 to 11 in the router setup pages worked a treat for me.