cancel
Showing results for 
Search instead for 
Did you mean: 

Can't connect - how to check function of fttc modem

jonnyfriendly
Grafter
Posts: 79
Registered: 30-07-2007

Can't connect - how to check function of fttc modem

Cannot connect via Netgear n600  using a fttc modem
Not sure if router or modem is problem (thunderstorm last night)
Router seems ok but not eceiving a signal
How do i check the fttc Bt openreach modem is functioning ok  (2 green lights showing)
thanks in advance
j
2 REPLIES
khile
Grafter
Posts: 49
Registered: 22-09-2014

Re: Can't connect - how to check function of fttc modem

Still having an issue?
You should have 3 lights on the openreach router
1)Power
2) DSL
3) Lan1/lan2
now if all 3 are solid green your connection to the openreach router is all working fine but if any are flashing apart from lan light you have a problem that will require thorough diagnosing
Hope you have it sort and this message is not needed
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Can't connect - how to check function of fttc modem

You can test the modem by plugging a PC directly into it and setting up a PPPoE connection.
There's a guide here for Windows 7
http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...