cancel
Showing results for 
Search instead for 
Did you mean: 

Can't Volunteer

maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Can't Volunteer


I tried to volunteer to go on the trial a few weeks back, but I was refused as my exchange (Cheltenham) apparently has no RFS date set for 21CN WBC.
I have since checked both the BT Wholesale availability checker and Sam Knows sites, both of which now indicate that the exchange is now enabled, but the PN usergroup exchange checker still says there is no date set. If I go down the route of raising a ticket (as last time), how do I ensure I get past this apparent barrier? I'm aware that there is a waiting list for new 21CN connections, all that's happened as a result is that I have not had the chance to get put on the list, and face having to wait longer.
I would still like to volunteer, not expecting much improvement in d/s speed but wouldn't mind getting improvement in u/s speed. My line has been stable at 1504kbps for 39 days with a target noise margin of 6dB.
My other car isn't a Ferrari
6 REPLIES 6
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Can't Volunteer

Maranello - Raise a ticket.
The Usertools checker just needs updating.
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Can't Volunteer


Thanks James, I have now raised a ticket (ID 28382807).
Any chance this could be given a nudge?
My other car isn't a Ferrari
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Can't Volunteer

Maybe Smiley
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Can't Volunteer


Wow! Smiley
Thanks again.
My other car isn't a Ferrari
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: Can't Volunteer

According to Samknows Cheltenham has a RFS date but has not been enabled for WBC
Quote
ADSL status: Enabled as of 31/03/2000
ADSL Max status: Enabled as of 31/03/2006
SDSL status: Enabled as of 14/02/2005
21CN WBC status: RFS date set : 31/03/2009
21CN PSTN switchover target: Q1 2009

My exchange is the same, but if i use ADSL24 list of enabled exchanges both mine and Cheltenham are listed as enabled. ADSL24 and a BT web site which I now can't remember the url has my exchanged listed as enabled all the others only have the rfs date. I raised a ticket 2 days ago to be included in the trial and still waiting a response.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Can't Volunteer

The BT wholesale ADSL availability checker can be found here.
David