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Can someone verify that my 3rd appointment is booked?

ashfibre
Newbie
Posts: 4
Registered: ‎03-04-2013

Can someone verify that my 3rd appointment is booked?

After various mistakes by BT/Plusnet i will be booking my 3rd half day at work in the hope that i will this time have a working fibre install, i signed up 3 weeks before my move as i knew appointments were hard to come by, i have now been at my new address for nearly 2 weeks without internet access...
Can someone confirm that BT are booked for this coming monday afternoon? (I'm fed up of phoning now)
Sorry if this sounds like a rant, just anoyed that i planned ahead for nothing....

Regards
Ashley
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,767
Thanks: 268
Fixes: 78
Registered: ‎27-04-2007

Re: Can someone verify that my 3rd appointment is booked?

Hi there,
I'm really sorry to hear about the issues you've had so far.
I've just checked your order and the and the appointment is still confirmed for Monday morning.
Welcome to the forum too by the way.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
ashfibre
Newbie
Posts: 4
Registered: ‎03-04-2013

Re: Can someone verify that my 3rd appointment is booked?

Hi Adam, Thanks for your reply.
Can you double check, as i was told monday afternoon. (Maybe just a typo by you?)
Regards
Ashley
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Can someone verify that my 3rd appointment is booked?

Hi Ashley,
It is actually booked in for a PM slot 1pm-6pm
Will PM be OK? I'f I'm honest we'll struggle to change it to AM in the short space of time.
ashfibre
Newbie
Posts: 4
Registered: ‎03-04-2013

Re: Can someone verify that my 3rd appointment is booked?

Hi Chris,
PM is fine.
Wouldnt want to change anything and bugger up my chance on my 3rd visit!
Cheers.
Plusnet Help Team
Plusnet Help Team
Posts: 13,767
Thanks: 268
Fixes: 78
Registered: ‎27-04-2007

Re: Can someone verify that my 3rd appointment is booked?

My bad, a clear case of Friday-itis on my part, sorry if that caused any alarm Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team