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Can someone tell me the link to open a ticket?

sanderton
Grafter
Posts: 53
Registered: 17-08-2007

Can someone tell me the link to open a ticket?

I just go round and round in circles in the Help Assistant and it's driving me nuts.
2 REPLIES
lingbob
Grafter
Posts: 734
Registered: 05-04-2007

Re: Can someone tell me the link to open a ticket?

It depends on what you need to raise a ticket about. Normally, you just follow the relevant route through the Help Assistant until you arrive at where you want to be. However, on a lot of the Help Assistant pages there's a direct link to "Ask a Question" which by-passes all the "hoops". Trouble with that is, that your question may not land in the correct support pool and thus create a delay in receiving a reply. See the snapshot below for the direct link.
Regards .....
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Can someone tell me the link to open a ticket?

Hi Sanderton.
What's the actual problem that you're experiencing?
Anything that we can help with?