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Can someone in Support check my ticket?

MarkC
Grafter
Posts: 27
Registered: 05-04-2007

Can someone in Support check my ticket?

Can someone have a look at a ticket id:30202179 i raised last night - it would be nice if it was sorted out before the billing run.
Thanks,
Mark Corfield.
2 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Can someone in Support check my ticket?

Mark,
I've replied to your ticket.
MarkC
Grafter
Posts: 27
Registered: 05-04-2007

Re: Can someone in Support check my ticket?

As I said in the ticket - thanks James.  Wink
For anyone else - I moved from the old PAYG product to Unlimited (swayed by the change in contract terms) and was confused by the email sent when the upgrade went through (it mentioned £14.67 rather than £11.99). James advised that it was due to PAYG being old, and the change route being via another product, hence the odd price quoted.
Mark