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Can someone give the Usergroup Server a kick - seems fixed

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Can someone give the Usergroup Server a kick - seems fixed

forums won't work and RSS fault feed is down
14 REPLIES
Superuser
Superuser
Posts: 2,948
Thanks: 1,289
Fixes: 9
Registered: 10-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

It's been a tad fragile lately - falls over for no apparent reason.  It must be very intermittent this afternoon as I was logged on until about 16:00 then stopped for a Coffee.  Came back and no service.
Seems OK now though?
Maurice
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Hi all,
The usertools box has been a bit temperamental recently, but we've got a problem raised on it now. Further updates will be made as and when we have them, and sorry for the hassle.
Community Veteran
Posts: 26,637
Thanks: 868
Fixes: 10
Registered: 10-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Looks like it's died again.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Superuser
Superuser
Posts: 9,386
Thanks: 697
Fixes: 51
Registered: 06-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Yes. I've just rung CS to let them know. They've seen the problem and are taking necessary action.
David
David
pcoventry
Grafter
Posts: 434
Registered: 26-11-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Hi David,
Yes thanks for your call. We are monitoring this and as Matt has stated we are aware of the problems it is having. The server hosts other services and these are being watched to see if they are impacted as well.
mikeb
Grafter
Posts: 367
Registered: 10-06-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Erhm .... still broken it seems Sad Or at least the forums are anyway:
Quote
Can't open file: 'smf_sessions.MYI' (errno: 145)
Superuser
Superuser
Posts: 9,386
Thanks: 697
Fixes: 51
Registered: 06-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

I've just spoken to Customer Services again to see if we can get this problem 'fixed' rather than 'monitored'. The forums and usertools have been down for around 11 hours now. Sad
David
David
Community Gaffer
Community Gaffer
Posts: 5,082
Thanks: 395
Fixes: 5
Registered: 04-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Looks like that table corruption again.  I'm talking to Colin, but there isn't any official support for that box out of hours afaik.
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 3,486
Registered: 02-10-2008

Re: Can someone give the Usergroup Server a kick - seems fixed

It's back up again !
Superuser
Superuser
Posts: 9,386
Thanks: 697
Fixes: 51
Registered: 06-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

Thanks Kelly, your efforts and Colin's are appreciated. The sites are operational again.
David
David
Community Veteran
Posts: 3,486
Registered: 02-10-2008

Re: Can someone give the Usergroup Server a kick - seems fixed

Maybe we spoke too soon - looks like it's down again ?
Superuser
Superuser
Posts: 2,948
Thanks: 1,289
Fixes: 9
Registered: 10-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

And I cannot seem to be able to access it from this account to be able to give it a kick?
Maurice
 
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

just worked for me
Superuser
Superuser
Posts: 2,948
Thanks: 1,289
Fixes: 9
Registered: 10-04-2007

Re: Can someone give the Usergroup Server a kick - seems fixed

And me!  We need to get to the root of this problem next week Sad
Maurice