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Can someone clarify SMTP authentication for me?
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Can someone clarify SMTP authentication for me?
11-01-2009 12:34 PM
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I use SMTP authenticated SMTP on my plusnet account, to send emails from outside the network on my mobile. When I switched, I also switched my wife's mailbox and for many months things seemed to work fine.
These last few days my wife has not been able to send emails. I cured the problem by turning off authentication, and read else where on this forum that authentication only works with the main account login and password, not with mailbox log-ins. But why has the problem only arisen recently?
My wife is using Entourage, on her Macbook with 10.5. and was unable to send emails even via home network. As I say it had work for months beforehand (I think).
These last few days my wife has not been able to send emails. I cured the problem by turning off authentication, and read else where on this forum that authentication only works with the main account login and password, not with mailbox log-ins. But why has the problem only arisen recently?
My wife is using Entourage, on her Macbook with 10.5. and was unable to send emails even via home network. As I say it had work for months beforehand (I think).
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Re: Can someone clarify SMTP authentication for me?
11-01-2009 12:41 PM
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It has always been the main account login and password ONLY.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Can someone clarify SMTP authentication for me?
12-01-2009 11:34 AM
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For sending, you only need to login to the default mailbox/account surely?
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Re: Can someone clarify SMTP authentication for me?
12-01-2009 8:46 PM
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I've never known SMTP auth to work with a mailbox password so not sure why you've only recently started having problems. Don't quote me on this but I think using mailbox credentials will be an option when we move to IronPort for outbound mail.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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- Can someone clarify SMTP authentication for me?