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Can someone at PN please nudge my PN profile up

dvvrue95
Grafter
Posts: 132
Registered: 17-08-2007

Can someone at PN please nudge my PN profile up

Hi,
managed to get the  BT Speedtester to work today after 3 days of not working,
I was trying to obtain a BT profile following a change of router.
PN profile is lower so could it be changed, up to 1.3 would be a big help.
thanks, Ian
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Can someone at PN please nudge my PN profile up

Hi Dvvrue95,
I have checked your sync rate and it is currently at 1148KB/s, so your profile rate of 1000kb/s is correct.
Your sync rate has dropped slightly, is there anything that you have changed internally?
dvvrue95
Grafter
Posts: 132
Registered: 17-08-2007

Re: Can someone at PN please nudge my PN profile up

Hi Chris,
as you say profile has improved a little.
As per my previous post I changed my router
from my (old) trusty BT Voyager 2110 to a brand new Netgear DGN 2200M
on 23-24 /09, so I guess you could say that was an internal change  Wink
I must say looking between the two router stats the noise margin on download
appears to have jumped from about 6.5db to 9.5db, I will leave things with the Netgear
connected for a few days to see if the line settles down. Otherwise it may be a revert to
the Voyager router.
Ian
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Can someone at PN please nudge my PN profile up

Let me know how you get on and I'll be happy to assist if need be.