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Can plusnet tell me line drop statisitcs

Community Veteran
Posts: 1,125
Thanks: 4
Registered: 14-08-2007

Can plusnet tell me line drop statisitcs

Hi
For 4 or 5  years I had a rock steady connection. Connecting at 8128, with maximum profile 7xxx something.
Then a couple of months ago, something changed. I was getting noise on the phone line (which mostly went away), and my line speed dropped. Things seemed to improve, and I am now getting connection speeds back at 8128 consistently. However, my profile varies between low 5000's, and high 6000's - it never reaches maximum.
I suspect I am getting some line drops which is causing this.
Is it possible for plus net to show me how often I am losing connection? Or is there any other way to monitor it?
Thanks.
8 REPLIES
Community Veteran
Posts: 1,125
Thanks: 4
Registered: 14-08-2007

Re: Can plusnet tell me line drop statisitcs

Can anyone look at this, now you are all back in the office?
Thanks.  Smiley
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Can plusnet tell me line drop statisitcs

I didn't see your message back on the 19th Smiley
Your connection looks relatively okay - 4 drops in the last seven days, with the current connection having been established for the last 2d23h35m.
Community Veteran
Posts: 26,637
Thanks: 868
Fixes: 10
Registered: 10-04-2007

Re: Can plusnet tell me line drop statisitcs

James, Any movement on getting this information available on the portal?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Can plusnet tell me line drop statisitcs

None.
Community Veteran
Posts: 1,125
Thanks: 4
Registered: 14-08-2007

Re: Can plusnet tell me line drop statisitcs

Thanks
Any idea then why my profile won't go up to 8000 (not that it makes any real difference - it is just an irritation)
Cheers
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: Can plusnet tell me line drop statisitcs

7150 is the highest profile.
Community Veteran
Posts: 1,125
Thanks: 4
Registered: 14-08-2007

Re: Can plusnet tell me line drop statisitcs

I'm pretty certain my BRAS Profile used to be 8000.
Could be wrong though - it has been known  Grin
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: Can plusnet tell me line drop statisitcs

To get a profile of 8000 you need to sync between 9088 and 10207