Can ping but cant browse [SOLVED]
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- Can ping but cant browse [SOLVED]
Can ping but cant browse [SOLVED]
04-09-2010 7:42 AM
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ping 212.58.246.81 - works OK
ping www.bbc.co.uk - works OK
Browse to 212.58.246.81 - no response
Browse to www.bbc.co.uk - no response
Router: DGN1000
OS: Windows 7
DHCP on
Firewall off (while I fix this problem)
Wireless encryption off (while I fix this problem)
What do I do next? Thanks in advance.
Re: Can ping but cant browse
04-09-2010 10:36 PM
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I restored factory settings on my router but that didn't solve the problem. What was also strange was that I can connect to an FTP server but when I do something like a directory listing or a download the connection times out. Maybe there is a problem when transferring larget amounts of data.
The only thing that seems strange to me is the naming of my networks. When the LAN cable is plugged in I have an SSID = Fred, a LAN "home network" called Fred, and a wireless "home network" called Fred 2. (This is Win 7.) I don't know whether this is causing any conflicts. (Obviously when I try out the wireless network I unplug the LAN cable and only have the wireless network listed.)
Re: Can ping but cant browse
05-09-2010 7:59 AM
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>ipconfig /all
from a command prompt.
Re: Can ping but cant browse
05-09-2010 11:47 AM
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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Windows IP Configuration
Host Name . . . . . . . . . . . . : Barbara-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-1A-04-A0-1A-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-A0-1A-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4c2e:153c:9274:3b44%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 05 September 2010 07:25:47
Lease Expires . . . . . . . . . . : 06 September 2010 11:43:15
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 225450500
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-AD-53-52-00-25-64-7D-32-FE
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-25-64-7D-32-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::49a7:96cb:dfbe:a183%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 05 September 2010 07:25:42
Lease Expires . . . . . . . . . . : 06 September 2010 11:43:16
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-AD-53-52-00-25-64-7D-32-FE
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{A0FD2459-DF57-44A5-AA20-4640EDB8E63A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{362C5CD4-E930-4C51-B892-0B8A9901036A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:34ba:1670:af1a:ee83(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::34ba:1670:af1a:ee83%20(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{1CECFC47-3E98-4BBA-888D-74BAEBC5BD38}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Re: Can ping but cant browse
05-09-2010 12:30 PM
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When you said -[quote=SCookie - Reply #1]I can connect to the router no problem
Can you clarify whether you meant that -
1) The PC established a wireless connection to the router correctly - as it obviously does from the above info !
or
2) Can you wirelessly BROWSE to 192.168.0.1 and see the router's login or status page ?
Do the laptops have any Bluetooth capability ?
What happens if you try to wirelessly run -
> pathping www.bbc.co.uk
from the "Command Prompt"
You might also try -
> ipconfig /renew
from the "Command Prompt"
Re: Can ping but cant browse
05-09-2010 1:38 PM
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I may have been confused about connecting to the router login before. I cleared the browser cache and then browsed to 192.168.0.1 - no response.
ipconfig /renew doesn't solve the problem.
The laptops don't have bluetooth.
C:\Users\Simon>pathping www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.246.91]
over a maximum of 30 hops:
0 Barbara-PC [192.168.0.2]
1 192.168.0.1
2 lo0-central2.pcl-ag02.plus.net [195.166.128.236]
3 gi1-24-221.pcl-gw01.plus.net [84.92.6.40]
4 * te2-1.pcl-gw02.plus.net [212.159.1.114]
5 te2-2.thn-gw2.plus.net [212.159.0.190]
6 rt0.thdo.bbc.co.uk [212.58.239.25]
7 212.58.238.133
8 te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
9 212.58.255.12
10 bbc-vip012.cwwtf.bbc.co.uk [212.58.246.91]
Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Barbara-PC [192.168.0.2]
2/ 100 = 2% |
1 8ms 8/ 100 = 8% 6/ 100 = 6% 192.168.0.1
0/ 100 = 0% |
2 28ms 9/ 100 = 9% 7/ 100 = 7% lo0-central2.pcl-ag02.plus.net [19
5.166.128.236]
0/ 100 = 0% |
3 37ms 2/ 100 = 2% 0/ 100 = 0% gi1-24-221.pcl-gw01.plus.net [84.9
2.6.40]
3/ 100 = 3% |
4 38ms 6/ 100 = 6% 1/ 100 = 1% te2-1.pcl-gw02.plus.net [212.159.1
.114]
0/ 100 = 0% |
5 34ms 10/ 100 = 10% 5/ 100 = 5% te2-2.thn-gw2.plus.net [212.159.0.
190]
0/ 100 = 0% |
6 31ms 6/ 100 = 6% 1/ 100 = 1% rt0.thdo.bbc.co.uk [212.58.239.25]
0/ 100 = 0% |
7 34ms 9/ 100 = 9% 4/ 100 = 4% 212.58.238.133
0/ 100 = 0% |
8 26ms 7/ 100 = 7% 2/ 100 = 2% te12-1.hsw0.cwwtf.bbc.co.uk [212.5
8.239.222]
0/ 100 = 0% |
9 26ms 5/ 100 = 5% 0/ 100 = 0% 212.58.255.12
11/ 100 = 11% |
10 25ms 16/ 100 = 16% 0/ 100 = 0% bbc-vip012.cwwtf.bbc.co.uk [212.58
.246.91]
Trace complete.
Re: Can ping but cant browse
05-09-2010 2:04 PM
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If so, re-enable the router's FIREWALL as this is sounding more like a local wireless or Windows issue rather than an internet connectivity issue.
If you are running Internet Explorer as your browser, then while you have a working WIRED connection (for the above test), can you install Firefox - in case this is a weird browser problem.
http://www.mozilla-europe.org/en/firefox/
So while still wired and the router firewall is ENABLED check that Internet Explorer and Firefox BOTH can access www.bbc.co.uk and to 192.168.0.1
Then try both browsers to the same addresses using the WIRELESS connection.
Re: Can ping but cant browse
05-09-2010 2:50 PM
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>So does browsing to 192.168.0.1 work with a WIRED connection ?
Yes.
I use FF already, and get the same responses from both FF & IE. I've got my firewall back on now.
Just to confuse things www.bbc.co.uk seems to be offline at present, but I tried with other sites instead.
So, while still wired and the router firewall is ENABLED I checked that Internet Explorer and Firefox BOTH can access www.bbc.co.uk/news and to 192.168.0.1 OK. No problems there.
I then tried with wireless. Now here's the strange thing - they are currently connecting, only sometimes, and then usually very slowly, although sometimes near normal speed. I had this a couple of days ago, but since then the connection had failed altogether. This afternoon it seems it is back. BTW: Windows says my signal strength is excellent, and I'm on channel 6 - with inSSIDer telling me that the signal is way stronger than all others in the area.
So I'm starting to think that this is an RFI problem, or maybe a hw failure in the router wireless circuits. I'd guess that the browsers are timing out when fetching web pages, and that is why pinging worked but browsing didn't. Appreciate your thoughts, particularly on how to tell if it is an RFI/interference problem.
Re: Can ping but cant browse
05-09-2010 3:27 PM
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Quote Now here's the strange thing - they are currently connecting, only sometimes, and then usually very slowly
Are you saying that occasionally you CAN browse to a web page wirelessly ?
As my next step was going to be disabling the PC firewall (now that the router firewall is enabled), but if browsing works occasionally it is not going to be firewall related !
So following the RFI route -
I am not familiar with "inSSIDer", so does it show signal strength in each wireless channel, and does it show signal on hidden SSID ?
Is it worth stepping the router through each empty RF channel to see if you can move to a more reliable one ?
1) So firstly make a list of all the RF channels being used by your neighbours - so you know which ones to avoid !
2) Connect your second laptop to the router using an ethernet cable, and login to the wireless settings page.
3) Use the second laptop to step the router through all the unused channels from 1 to 13.
4) For each channel number, get your first laptop to establish a connection, and use "inSSIDer" to record signal levels.
5) While on each channel it is probably worth trying to browse - at least to 192.168.0.1, or to http://www.plus.net
Hopefully by the end of that you will have discovered the magic combination.
When stepping the router just <apply> the settings - don't reboot the router each time.
On the first laptop, if it does not automatically change to the next channel, then try the Windows wireless connection repair button, and/or the > ipconfig /renew
Re: Can ping but cant browse
05-09-2010 3:30 PM
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Re: Can ping but cant browse
05-09-2010 3:31 PM
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Re: Can ping but cant browse
06-09-2010 7:30 AM
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Re: Can ping but cant browse
06-09-2010 10:45 PM
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Re: Can ping but cant browse
10-09-2010 6:51 PM
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Recap: LAN connection works just fine. Wifi does not. Wifi can ping an ip address, can ping a www address, but browsing to any website, or to the router admin page, does not work.
Here's how I've (temporarily) fixed this: I change the wifi channel. After that the wifi works OK. It does not matter which channel (I get good signal on all channels). If I power cycle the router (without changing channel) the wifi does not work until I change to a new channel again.
This sounds like a router fault to me. Anyone else had this?
Re: Can ping but cant browse
10-09-2010 6:55 PM
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- Can ping but cant browse [SOLVED]