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Can i have my upload speed uncapped please

deejayburnout
Grafter
Posts: 150
Registered: 05-04-2014

Can i have my upload speed uncapped please

My upload speed is less than half a meg upload and i am wondering if i can get it uncapped please.
its presently at 448 kpbs.
thanks
9 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Can i have my upload speed uncapped please

Hi deejayburnout,
You're currently connected to ADSL(20CN), so to uncap your upload would come at a monthly cost(£7.83 per month), you can add this here if you wish.
deejayburnout
Grafter
Posts: 150
Registered: 05-04-2014

Re: Can i have my upload speed uncapped please

Oft.
I thought it was free?
not worth it for speed increase. Different if it was 1.5MB upload speed
Thanks for letting me know.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Can i have my upload speed uncapped please

The uncapping of your upstream is free on 21CN products but isn't on 20CN I'm afraid.
20CN ('Up to 6Mb)
21CN Products ('Up to 16Mb')
It's always uncapped in FTTC/FTTP Products.
Chris Pettitt
Cloud Environments Engineer
deejayburnout
Grafter
Posts: 150
Registered: 05-04-2014

Re: Can i have my upload speed uncapped please

sorry to dig up my old thread but i have just asked for this to be uncapped at cost as i need the faster upload speed. Fibre has been delayed in my area.
Community Veteran
Posts: 26,718
Thanks: 929
Fixes: 10
Registered: 10-04-2007

Re: Can i have my upload speed uncapped please

Did you request that via the Max Premium link here: https://portal.plus.net/wizard/?wizard_id=20 or some other way?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
XenoGuy
Grafter
Posts: 77
Registered: 27-02-2014

Re: Can i have my upload speed uncapped please

Is 832kbps really the maximum upload? I sync at 888kbps normally.
Community Veteran
Posts: 5,164
Thanks: 478
Fixes: 20
Registered: 10-06-2010

Re: Can i have my upload speed uncapped please

It is on 20CN where only ADSL1 is available.
888k is a common upstream speed seen on interleaved 21CN ADSL2/2+ lines, some lines using interleaving and of course ones that don't can get higher upstream speeds.
XenoGuy
Grafter
Posts: 77
Registered: 27-02-2014

Re: Can i have my upload speed uncapped please

The reason I ask is I went to try that wizard, and told me I had to pay the £7 even when on 21CN?!
Even then, I would need more anyway to be able to stream on twitch, which, is my main reason why I'd like fibre.
Community Veteran
Posts: 26,718
Thanks: 929
Fixes: 10
Registered: 10-04-2007

Re: Can i have my upload speed uncapped please

You can't get Max Premium on 21CN lines, it's a 20CN feature.
Unless your upload is capped at 448kbps, on 21CN it syncs as fast as your line conditions allow.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)