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Can connect to some sites, but not others

WalnutTree
Newbie
Posts: 2
Registered: 08-07-2015

Can connect to some sites, but not others

Hi, I've recently joined Plusnet and have had my broadband activated in the past few days. While I can browse to some websites, other websites completely fail to load. For example, I can view bbc.co.uk but can't connect to amazon.co.uk
A search on the PlusNet forums turned up this discussion which seems to match the problem I am encountering.
https://community.plus.net/forum/index.php/topic,139924.0.html
Could it be the same issue? I have the same router mentioned in the discussion ( PlusNet 2704n). Any help much appreciated. Many thanks.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,453
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Can connect to some sites, but not others

I've made some changes from here.
Can you try resetting your router?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
WalnutTree
Newbie
Posts: 2
Registered: 08-07-2015

Re: Can connect to some sites, but not others

I've reset the router and sites are now loading fine. Many thanks  Smiley