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Can anyone check this web site for me?

lorisarvendu
Grafter
Posts: 328
Registered: 26-08-2007

Can anyone check this web site for me?

http://tardisbuilders.com
It's a forum for people who build life-size or model copies of Doctor Who's TARDIS.  I've been having problems accessing it for several months now.  The problems are that after browsing about 2 or 3 pages, the forum becomes unavailable. I then have to wait 5 to 10 minutes before it comes up again.
The url pings ok, it just won't appear in the browser.
1. It's not my PC.  We have 5 PCs in this house, ranging from Windows 7 to Linux, and once the web page is unreachable, it affects all PCs.
2. It's not the browser.  Once it's gone, it can't be reached from Opera, Firefox, IE8, IE7, or Dolphin (Linux).
3. It's not the router.  I can reboot or power-cycle my NetGear router and I still have to wait 5-10 minutes.
4. It's not the site.  I can open up a Remote Desktop to my work PC and the site is fine.  In fact the site stays up at work, no problems.
I think it's something to do with PN, but I don't know what.  Can anyone else check it out for me and see if the same thing happens on their connection?  Although you have to be a member to post, guests can browse.
A tortoise? What's that?
You know what a turtle is? Same thing.
19 REPLIES
whelpton
Grafter
Posts: 104
Registered: 06-06-2011

Re: Can anyone check this web site for me?

Ive just checked the site for you using our internet connection at Plusnet; it seems to load up fine and I cant see any issues with the site itself.
Have you tried using a proxy site to connect? If you can't access the site using the proxy then something is fishy there. You could also have had your IP blocked from the site either accidentally or on purpose.
Community Veteran
Posts: 26,631
Thanks: 865
Fixes: 10
Registered: 10-04-2007

Re: Can anyone check this web site for me?

No problem from here.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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u123072
Grafter
Posts: 37
Thanks: 1
Registered: 30-05-2011

Re: Can anyone check this web site for me?

Yes. I got a timed-out problem after viewing about 10 threads.
It took a couple of minutes to come back.
Perhaps there is a bandwidth limit on an IP address preventing more than a certain amount of traffic?
I don't know whether this limit is set by the site itself or by PN?
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Can anyone check this web site for me?

I get timed out after visiting about 7 or 8 threads.
Very strange !  Undecided
lorisarvendu
Grafter
Posts: 328
Registered: 26-08-2007

Re: Can anyone check this web site for me?

Quote from: u123072
Yes. I got a timed-out problem after viewing about 10 threads.
It took a couple of minutes to come back.
Perhaps there is a bandwidth limit on an IP address preventing more than a certain amount of traffic?
I don't know whether this limit is set by the site itself or by PN?

Yup, that's exactly what I'm getting.  If there is such a limit then it'll be by PN, not tardisbuilders, as the site works fine from work.  It's almost impossible for me to post any replies to threads from home as it takes two or three browses to get to the thread I want, then one more to open a Reply window.  That generally uses up the quota and I get a time-out when I try to post.
Don't know if I could raise this as a fault ticket, but maybe a PN rep will see this and comment.
A tortoise? What's that?
You know what a turtle is? Same thing.
mssystems
Rising Star
Posts: 273
Thanks: 35
Fixes: 1
Registered: 10-08-2007

Re: Can anyone check this web site for me?

Bit of a long shot, but when the site times out, can you still ping the hostname?
whelpton
Grafter
Posts: 104
Registered: 06-06-2011

Re: Can anyone check this web site for me?

If its an issue with your ip being restricted, try turning your router off and on to get a new IP assigned. Long shot but definatly worth a try.
198kHz
Seasoned Pro
Posts: 3,285
Thanks: 294
Fixes: 9
Registered: 30-07-2008

Re: Can anyone check this web site for me?

That seems to be covered by the OP's point 3.
Papyrus and Comic Sans walk into a bar. The bartender says, "Get out -- we don't serve your type."
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Can anyone check this web site for me?

[quote=whelpton]Ive just checked the site for you using our internet connection at Plusnet; it seems to load up fine and I cant see any issues with the site itself.
But have you tried reading say a dozen threads ?  -  it is the reading of multiple threads that show the problem !

[quote=whelpton]You could also have had your IP blocked from the site either accidentally or on purpose.
It's not that because the OP said - "The problems are that after browsing about 2 or 3 pages, the forum becomes unavailable. I then have to wait 5 to 10 minutes before it comes up again. "
lorisarvendu
Grafter
Posts: 328
Registered: 26-08-2007

Re: Can anyone check this web site for me?

Quote from: purleigh
[quote=whelpton]Ive just checked the site for you using our internet connection at Plusnet; it seems to load up fine and I cant see any issues with the site itself.

But have you tried reading say a dozen threads ?  -  it is the reading of multiple threads that show the problem !

[quote=whelpton]You could also have had your IP blocked from the site either accidentally or on purpose.
It's not that because the OP said - "The problems are that after browsing about 2 or 3 pages, the forum becomes unavailable. I then have to wait 5 to 10 minutes before it comes up again. "

Also I raised the point in a thread on the forum itself a couple of months ago.  One member also on Plusnet reported the same problem, and the web admins confirmed that there was nothing in their logs with my IP on it.
Rebooting the router by the way doesn't refresh my IP as I have a static one.
A tortoise? What's that?
You know what a turtle is? Same thing.
whelpton
Grafter
Posts: 104
Registered: 06-06-2011

Re: Can anyone check this web site for me?

Quote
But have you tried reading say a dozen threads ?  -  it is the reading of multiple threads that show the problem !

I totally skipped over that. I feel like such an idiot.  Crazy
Superuser
Superuser
Posts: 9,368
Thanks: 692
Fixes: 51
Registered: 06-04-2007

Re: Can anyone check this web site for me?

Just viewed 20 to 30 threads (lost count past 20) and not had any problems whatsoever.
Left the site, then returned after a couple of minutes. Again no problems. Viewed a few threads, including one containing a considerable number of images.
Using Firefox 4.0.1 on Vista.
Huh
David
Community Gaffer
Community Gaffer
Posts: 247
Registered: 07-04-2007

Re: Can anyone check this web site for me?

I've just tried this, opened about 20 threads, and it started to get slow/timed out on about tab 10.  Now I can't access the site at all.
lorisarvendu
Grafter
Posts: 328
Registered: 26-08-2007

Re: Can anyone check this web site for me?

Quote from: Andrew
I've just tried this, opened about 20 threads, and it started to get slow/timed out on about tab 10.  Now I can't access the site at all.

Would it be worth raising this as a fault ticket?  This behaviour doesn't manifest from work (a non-Plusnet network).
A tortoise? What's that?
You know what a turtle is? Same thing.