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Can a rep plese check this ticket?

WelshWarrior
Grafter
Posts: 40
Registered: 02-11-2009

Can a rep plese check this ticket?

Can someone please check ticket number 51736311? It's a speed issue following an ADSL2+ upgrade that I think I've resolved but Line Profile seems to be stuck and I'd like to make sure it's sorted before I leave their house.
Many Thanks
4 REPLIES
Moderator
Moderator
Posts: 26,953
Thanks: 1,753
Fixes: 135
Registered: 14-04-2007

Re: Can a rep plese check this ticket?

The Digital Care guys usually patrol the forum Monday to Friday during office hours.
You may be lucky if one is doing a bit of extra duty.
Alternatively...
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Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Can a rep plese check this ticket?

Hi WelshWarrior,
I'll certainly take a look at that for you first thing in the morning. I'll let you know once I have taken a look through your ticket so that you can see what action if any needs to be taken Smiley
Chris Pettitt
Cloud Environments Engineer
WelshWarrior
Grafter
Posts: 40
Registered: 02-11-2009

Re: Can a rep plese check this ticket?

That's  great - cheers Chris  Smiley
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Can a rep plese check this ticket?

Hi WelshWarrior,
I do apologise for the slight delay in taking a look into your account. I have replied to your ticket as has another agent. If you have any other questions or queries, please let me know and I'll do everything I can to help you.
Chris Pettitt
Cloud Environments Engineer