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Can a rep plese check this ticket?
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Can a rep plese check this ticket?
04-02-2012 3:45 PM
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Can someone please check ticket number 51736311? It's a speed issue following an ADSL2+ upgrade that I think I've resolved but Line Profile seems to be stuck and I'd like to make sure it's sorted before I leave their house.
Many Thanks
Many Thanks
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Re: Can a rep plese check this ticket?
04-02-2012 3:53 PM
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The Digital Care guys usually patrol the forum Monday to Friday during office hours.
You may be lucky if one is doing a bit of extra duty.
Alternatively...
You may be lucky if one is doing a bit of extra duty.
Alternatively...
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Can a rep plese check this ticket?
04-02-2012 9:00 PM
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Hi WelshWarrior,
I'll certainly take a look at that for you first thing in the morning. I'll let you know once I have taken a look through your ticket so that you can see what action if any needs to be taken
I'll certainly take a look at that for you first thing in the morning. I'll let you know once I have taken a look through your ticket so that you can see what action if any needs to be taken
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Re: Can a rep plese check this ticket?
04-02-2012 11:13 PM
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That's great - cheers Chris
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Re: Can a rep plese check this ticket?
05-02-2012 1:22 PM
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Hi WelshWarrior,
I do apologise for the slight delay in taking a look into your account. I have replied to your ticket as has another agent. If you have any other questions or queries, please let me know and I'll do everything I can to help you.
I do apologise for the slight delay in taking a look into your account. I have replied to your ticket as has another agent. If you have any other questions or queries, please let me know and I'll do everything I can to help you.
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