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Can You....

Julesp1970
Grafter
Posts: 37
Registered: ‎12-04-2007

Can You....

please change my speed's back upto 4500 as that's what it was before I downgraded to option 2 then upgraded back to option 3, as i was getting lovely steady 4.2 mbps speeds until saturday's change over.
regards
3 REPLIES 3
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: Can You....

What are you syncing at to the exchange as that determines your speed, not PlusNet.
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Can You....

Hi Jules,
You're actually still on a 4.5MB profile our side, can you let us know what sync speed you are getting, or run a BT Speedtest for me please?
Julesp1970
Grafter
Posts: 37
Registered: ‎12-04-2007

Re: Can You....

I was most definately only on a 4 mb profile when i posted..
BT speedtest....

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 4500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  5568 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 3614 kbps


Profile now does state 4.5 mbps