cancel
Showing results for 
Search instead for 
Did you mean: 

Can My PN Profile Be Nudged Up Please

alex7127
Grafter
Posts: 295
Registered: 24-05-2011

Can My PN Profile Be Nudged Up Please

Hi Gang,
I think my PN profile is lagging well behind my BT one again. BT is currently at 1.75Mbps. Can my PN be checked and nudged up please.
Big Thanks in advance.
Alex Cheesy
6 REPLIES
alex7127
Grafter
Posts: 295
Registered: 24-05-2011

Re: Can My PN Profile Be Nudged Up Please

Dont worry......have just been forced a resync....was at just under 2Mbps....now at 1.408...great just great.
SNRM was happy +/- 0.1 along the 7 line......no big jumps at all and now a resync all the way down........for what reasonHuh Great just great Angry
After resync SNRM went back to exactly where it was before.
Why was my Sync at 2.2Mbps a few weeks ago SOLID for 13 days with an SNRM of 9.
Have my gremilins returned?
I have got the hump!
Alex Cry
alex7127
Grafter
Posts: 295
Registered: 24-05-2011

Re: Can My PN Profile Be Nudged Up Please

SNRM has just made a gigantic single step from 5.8 to 11.1  and has bit by bit now crept higher over the past few mins to 11.6.
Have I got a problem? again?
Can anyone at PN have a quick look at my line stats etc  from your end and see any problems please?
This is so weird as all day yesterday the SNRM was fine bouncing along +/- 0.1 at a time between 6 and 7db
Thoughts anyone?
Alex Crazy
alex7127
Grafter
Posts: 295
Registered: 24-05-2011

Re: Can My PN Profile Be Nudged Up Please

Copy of RSL for the massive jump in SNRM.
Does this look 'normal'?
KR's
Alex Cry
Community Veteran
Posts: 26,656
Thanks: 883
Fixes: 10
Registered: 10-04-2007

Re: Can My PN Profile Be Nudged Up Please

If that jump was not associated with a resync it means that something near you that was causing a lot of interference has just been turned off.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
alex7127
Grafter
Posts: 295
Registered: 24-05-2011

Re: Can My PN Profile Be Nudged Up Please

Nope...no resync at that time.
Home alone............. sat in my study......not even the boliler is on. I turned nothing on or off at all.
House was full of kids yesterday.....turning tv's on and off, games consoles, lights etc etc etc......no big jumps in SNRM at all.
?
Alex Cry
Community Veteran
Posts: 26,656
Thanks: 883
Fixes: 10
Registered: 10-04-2007

Re: Can My PN Profile Be Nudged Up Please

When I said near I didn't necessarily mean in your house. Keep an eye on it and keep a log of these changes as I think this may be a long haul and you'll need all the evidence you can get.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)