Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
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Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:03 PM
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On my broadband tracker it says your broadband is ready to use, so I tried plugging in the speedtouch modem, reinstalled the drivers etc, and managed to get some sort of connection for about 30 seconds before it dropped, and now it will connect for about 5 seconds and then drop again.
I did not enter any sort of settings etc to do with plusnet, just a case of installing and using, so could that be the reason why? do I actually need to do something to make the modem connect to the plusnet service and stay connected? or am I clutching at straws?
I guess my main question is am I missing something/doing something wrong is that why it wont connect for more then a few seconds, or is it actually impossible to get a working connection with such an old usb/adsl modem?
Any help would be appreciated as I need to do some stuff for work which will require a pretty stable internet connection, and my t mobile dongle is not only expensive but unreliable to say the least.
Thanks in advance
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:10 PM
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mine worked okay
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:14 PM
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Quote I did not enter any sort of settings etc to do with plusnet, just a case of installing and using, so could that be the reason why? do I actually need to do something to make the modem connect to the plusnet service and stay connected? or am I clutching at straws?
You will need to put your PlusNet username/password in somewhere ( presumably in the dial up settings - I've never used an ADSL modem! )
Quote I guess my main question is am I missing something/doing something wrong is that why it wont connect for more then a few seconds, or is it actually impossible to get a working connection with such an old usb/adsl modem?
If you've been provisioned on and ADSL2+ connection its possible that the Speedtouch 330 is not compatible, but I thought it ought to connect at ADSL1 if that was the case.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:15 PM
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after I did receive a router
only this system checks your line for data download speed stability
but mine worked ok for a couple of days
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:17 PM
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Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:18 PM
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Edit: Oh, reading more carefully, perhaps the modem is fine; it's just the owner who hasn't given it the necessary Plusnet credentials.
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:25 PM
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Also I just tried to enter my plusnet username and password into a new connection but it then asked for a dial number so again I am lost.
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:28 PM
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Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:29 PM
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With my experience of that particular modem I wouldnt try using it as it may negativley affect the 10 day training period and give the DLM a false impression of what your line is fully capable of!
However if you really must then go ahead, the choice is yours!
Do bare in mind though that the 330 is not ADSL2+ compatible so it would only connect using standard (up to 8Mbps) ADSLmax only!
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:35 PM
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Quote from: leobell l I have no idea what BTS DLM is,
BT = British Telecom (or is it just BT now?)
DLM = Dynamic Line Manager, the automatic, autocratic and idiosyncratic system in the telephone exchange that regulates the speed of your broadband connection. You do not want to get on the wrong side of that!
Quote from: leobell Also I just tried to enter my plusnet username and password into a new connection but it then asked for a dial number so again I am lost.
If you are being asked for a number then you are doing something wrong. My advice would be to wait patiently until your router arrives.
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:41 PM
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Quote from: leobell Sorry I am not very technical I have no idea what BTS DLM is, I should have mentioned I have a plusnet phone line as well which was set up fine a few days after I ordered the broadband so will bt still come into it I am totally lost now.
Also I just tried to enter my plusnet username and password into a new connection but it then asked for a dial number so again I am lost.
The number to dial should be 0,38 if I remember correctly
BT do still come into things as they are Plusnet's supplier for both phone and broadband!
The DLM is a system in the exchange that monitors the broadband connection for instability and then downgrades the settings to make the connection stable which has a negative affect on your throughput speeds!
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:44 PM
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I guess it would be best to just wait for the router hopefully it does not require anything on my part as the next payment is now due next week and this will be a month two payments for both phone and broadband of which only one will be working, I guess it can't be helped hopefully be a matter of days for the router to arrive once it is actually dispatched.
Thanks for all your suggestions and advice guys much appreciated.
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:52 PM
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then just entered my plusnet details in the user name and password box
it connected
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:54 PM
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i just used the old tiscali dialup
Re: Can I use A speedtouch 330 adsl modem while I wait for plusnet modem to arrive?
10-12-2010 3:57 PM
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never bothered to work out why
i still dont know
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