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Call times

Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Call times

Call time are 30 minutes again this morning not very happy after waiting all morning for an engineer that did not show. now got to wait 30 minutes to report it.

  The music is a disgrace some of it now turns to loud white noise. 


Edit:- Having got through no wonder it takes so long to get through. Agent disappeared for ages but did not know why the appointment had been cancelled then disappeared again to book another but could not find out when I could have another appointment so now I'm in limbo - Disgusting state plusnet has got into.  

Plusnet Help Team
Plusnet Help Team
Posts: 16,566
Thanks: 795
Fixes: 204
Registered: ‎27-04-2007

Re: Call times

Thanks for the feedback glloyd and sorry to hear about the poor experience. 


I've just checked your account and can see we've made another booking which has been noted on ticket 182302226 for you. 


If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team