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CRT please reset my line

sooty250
Newbie
Posts: 4
Registered: ‎08-09-2015

CRT please reset my line

Hi,
We have had a broadband fault that's been ongoing for a month its now been resolved. Sadly due to the large number of disconnects caused by the fault I want to make sure the line settings aren't been affected. Please could you reset the line for me.
Thanks,
Joanne
customer username is the same as forum name
1 REPLY 1
Townman
Superuser
Superuser
Posts: 22,923
Thanks: 9,542
Fixes: 159
Registered: ‎22-08-2007

Re: CRT please reset my line

Hi Joanne,
CRT coverage is somewhat thin at the moment.  If you'd like to look at the speed issues thread and post all of the requested information, community members can advise if a reset would deliver benefit.  Knowing that there is no need to wait for a CRT action which would not actually deliver a difference would avoid frustration.  Wink
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.