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CN21 - Is upload changed automatically?
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CN21 - Is upload changed automatically?
13-09-2012 7:23 PM
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Hi, just a quicky.
My upgrade was due for tomorrow, but has gone ahead today. I now have doubled my download speed but the upload hasn't changed even a single Kb. The line supports up to 1.5Mbps, but is currently at 443Kbps. Do I need to ask to have this bumped up? I know it can have an affect on the DL speed but I'm not worried about that and if it is that bad I can remove the additional upload speed I presume
Thanks
Alex
My upgrade was due for tomorrow, but has gone ahead today. I now have doubled my download speed but the upload hasn't changed even a single Kb. The line supports up to 1.5Mbps, but is currently at 443Kbps. Do I need to ask to have this bumped up? I know it can have an affect on the DL speed but I'm not worried about that and if it is that bad I can remove the additional upload speed I presume
Thanks
Alex
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Re: CN21 - Is upload changed automatically?
13-09-2012 7:30 PM
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I thought it was supposed to but the whole thing got very confusing - I suggest raising a ticket asking for the upload to be uncapped
The line won't support 1.5Mb - I think the maximum is about 1.3 Mbps unless it is interleaved when it drops to 888kbps
The line won't support 1.5Mb - I think the maximum is about 1.3 Mbps unless it is interleaved when it drops to 888kbps
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Re: CN21 - Is upload changed automatically?
13-09-2012 7:39 PM
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Thanks very much for the fast response
Will get on it
Will get on it
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Re: CN21 - Is upload changed automatically?
13-09-2012 8:11 PM
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After my upgrade in July my upload speed changed immediately to 888kbps and then increased to >1000kbps after a short while. I was surprised by this because about 18 months earlier the exchange to the North had been upgraded and at that time Plusnet clients saw no change in upload speeds until they asked. No harm in you asking about this.
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Re: CN21 - Is upload changed automatically?
14-09-2012 12:15 AM
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We can certainly uncap the upstream for you. If you raise a Support Ticket one of our advisors will have this sorted out for you
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Re: CN21 - Is upload changed automatically?
14-09-2012 11:57 AM
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There is a order in place to uncap your upstream, this will complete on the 21st September.
Let me know if you have questions in regards to this.
Let me know if you have questions in regards to this.
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Re: CN21 - Is upload changed automatically?
14-09-2012 3:05 PM
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So the default PN setting with regard to 21CN upgrades for the upstream is 448kbps it's not increased manually/automatically until requested?
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Re: CN21 - Is upload changed automatically?
14-09-2012 4:24 PM
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Quote from: Apprentice So the default PN setting with regard to 21CN upgrades for the upstream is 448kbps
No that can't be correct in every case, taking myself as a counterexample.
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Re: CN21 - Is upload changed automatically?
14-09-2012 5:06 PM
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It used to be the case, we've now started placing orders with the upstream uncapped though and are more than happy to place the orders for anyone who'd like it done.
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