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CN2,increased speeds

Teds31
Grafter
Posts: 336
Registered: ‎06-08-2007

CN2,increased speeds

I have been informed that I will be swiched to CN2 soon, how do I tell when this has  happened ,my speed as recently increased after a bad period of slow speeds ,is there any way in which I can help to keep the new increased speeds. Ted.
5 REPLIES 5
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: CN2,increased speeds

If you have recived an email from Plusnet about this surely it says:
Please note: you may receive messages advising on the progress of your order over the next 5 weeks
Teds31
Grafter
Posts: 336
Registered: ‎06-08-2007

Re: CN2,increased speeds

That should have been 21CN,and yes I did get the E-mail ,but I just wondered if there was a way showing wheather yopu are on 21CN. Ted
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: CN2,increased speeds

Hi there,
Your order is not complete yet, it's due for Jan 15th.
Teds31
Grafter
Posts: 336
Registered: ‎06-08-2007

Re: CN2,increased speeds

Thank you Mand. Ted
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,257
Thanks: 306
Fixes: 4
Registered: ‎04-04-2007

Re: CN2,increased speeds

For anyone else wondering what the date will be, about 2 weeks before the order is due to complete a ticket will get created on your account with the activation date. If the ticket isn't there yet then it will be more than 2 weeks in advance or for some reason there was a problem with the order and it was rejected, in which case nothing will change on your connection.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology