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CHAP authentication failed?
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CHAP authentication failed?
20-02-2014 10:18 AM
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Clearly this morning was the wrong moment to unplug my router for a moment. Now getting
Lcp comes up
Chap authentication failed
I assume this is related to the status page mention of problems authenticating? Or do I need to find the old spare router from the cupboard?
Username londonfox
(currently connected slowly via a mobile phone)
Lcp comes up
Chap authentication failed
I assume this is related to the status page mention of problems authenticating? Or do I need to find the old spare router from the cupboard?
Username londonfox
(currently connected slowly via a mobile phone)
Message 1 of 5
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Re: CHAP authentication failed?
20-02-2014 10:23 AM
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Hi zxcvbnm,
It looks as though you're affected by the issue at the moment.
All we know at the moment, is that it's a BT issue that engineers are investigating as we speak. We're hoping for resolution by 1pm.
Apologies for the inconvenience caused.
It looks as though you're affected by the issue at the moment.
All we know at the moment, is that it's a BT issue that engineers are investigating as we speak. We're hoping for resolution by 1pm.
Apologies for the inconvenience caused.
Message 2 of 5
(656 Views)
Re: CHAP authentication failed?
20-02-2014 10:30 AM
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Looks like it's not only Plusnet affected: http://status.aa.net.uk/apost.cgi?incident=1891 and http://status.aa.net.uk/apost.cgi?incident=1892
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 5
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Re: CHAP authentication failed?
20-02-2014 10:33 AM
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We've just had word that the issue should now be resolved. We're going to keep the Service Status up just in case.
Can you try to authenticate again and see if that's resolved the issue for you please?
Can you try to authenticate again and see if that's resolved the issue for you please?
Message 4 of 5
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Re: CHAP authentication failed?
20-02-2014 10:48 AM
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YES. I am now connected again.
Thankyou
Thankyou
Message 5 of 5
(656 Views)
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