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Bye bye adsl...hello adsl2

beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Bye bye adsl...hello adsl2

I am being upgraded tomorrow....hope it happens.....
11 REPLIES
Moderator
Moderator
Posts: 27,067
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Re: Bye bye adsl...hello adsl2

Happy days.....hopefully.

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Bye bye adsl...hello adsl2

They closed my ticket..so I won't be best pleased if it doesn't...
The guy i spoke to Friday said they would do it remotely on the 6th
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Bye bye adsl...hello adsl2

The order is still set to complete today, no issues with it that I can see.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Bye bye adsl...hello adsl2

Just got in and i have run a speedtestt....no change of download speed or upload speed
But the router has rebooted and i am now on the new adsl 992.5...
Will it take a few reboots or do i need to change some settings ?
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Bye bye adsl...hello adsl2

Yeah, I'll need to nudge your speed on our side. Give me 5 minutes.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Bye bye adsl...hello adsl2

Cheers  Chris.... 9.4 meg any advance  Cheesy
beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Bye bye adsl...hello adsl2

Restarted router a few times and my speed has dropped..
Could you reset my profile please ? I promise no more fiddling if i can have my 9.4 meg back..
Sad
Moderator
Moderator
Posts: 27,067
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Re: Bye bye adsl...hello adsl2

You might have to wait a few days for your profile to recover now.

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Bye bye adsl...hello adsl2

It will go back up though..... ?
I feel like I have broken a shiny new toy...
Sad
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Bye bye adsl...hello adsl2

We can't do an SNR reset at the moment as your line is still in the 10 day training from the upgrade to 21CN. I'd suggest a single reboot of the router during daylight hours a couple of days.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Bye bye adsl...hello adsl2

Back up to 9.4....
Promise not to mess about again...
Very pleased..
Cheesy