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Buffering

valart
Grafter
Posts: 418
Thanks: 1
Registered: ‎09-10-2007

Buffering

I have been watching some of the live sports of the Olympic Games on the BBC website it as been ok most of the time but there was a lot of buffering last night can someone explain why this happens with me sometimes and is there anything I can do.
11 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: Buffering

Quote
can someone explain why this happens with me sometimes

So it's happening outside of the Olympics?  Do you know what your broadband speed is?
Kelly Dorset
Broadband Service Manager
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
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Registered: ‎01-12-2010

Re: Buffering

Kelly , I have noticed at certain times , afternoons mainly a lot of web pages seam to take more time loading  Huh
i just put it down to the Olympics
i have 80/20 fibre extra 
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Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
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Registered: ‎04-04-2007

Re: Buffering

hmm.  If it is, I don't think it's us!  We've got some test streams and stuff running and they have been perfect.  Our graphing is looking great too :/
What exchange are you on?  Could be congestion at the exchange?
Kelly Dorset
Broadband Service Manager
Community Gaffer
Community Gaffer
Posts: 17,667
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Registered: ‎05-04-2007

Re: Buffering

Might be worth signing up for a TBB monitor, it'll show when latency kicks in on your line and what levels it's affected.
http://www.thinkbroadband.com/ping
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
rongtw
Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Buffering

Kelly i am on pcl-ag04.  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

TBB meter  Huh i dunno what its doing all i get is a full RED box ? Router is set to receive ping request .
is it as i am fibre ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Moderator
Moderator
Posts: 27,082
Thanks: 1,795
Fixes: 145
Registered: ‎14-04-2007

Re: Buffering

No, there are a few on fibre.
The router needs to respond to a ping and usually a solid red graph indicates that it is not....or it's turned off.

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

rongtw
Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Buffering

@Strat i have started a new meter . and an trying with firewall off
Nope firewall Off still getting just plain Red  Sad
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Superuser
Superuser
Posts: 9,815
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Registered: ‎06-04-2007

Re: Buffering

@rongtw
Does the trace from http://users.plus.net/@gateway_custom?debug-ip=1 show your router's entry on the last line?
David
rongtw
Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Buffering

this is what i get
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

Smiley its working now  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .