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Buffering :(

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Buffering :(

I have seen several posts here about gateway problems / slow connections .
I myself have recently have had problems with slow page load times , but now i am having trouble with streaming TV < Channel 4 / BBC i player , keep warning me " insufficient bandwidth "
I have fibre unlimited 80/20  Cool and a netgear WNR 1000v3 supplied from PN
speedtest.net keeps saying my speed is constant , ping test is fine
Broadband Ping
<img src="http://www.speedtest.net/result/3359239093.png" />
[Moderator's note by Adie (dvorak) fixed linky]
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
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16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
17 REPLIES 17
dvorak
Moderator
Moderator
Posts: 29,473
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Registered: ‎11-01-2008

Re: Buffering :(

I've been streaming BT sport, ITV player and Sky sports without any buffering today
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
shalom2010
Grafter
Posts: 982
Thanks: 3
Registered: ‎28-12-2012

Re: Buffering :(

Been watching iPlayer on a SmartTV 40 feet from router (582n) for last 4 months, only one or two buffering issues for a few seconds.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Buffering :(

Are you using a wired or wireless connection to the router?
Which exchange are you on?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering :(

@Jelv ,,,  Wired ,
Code: MYUND
County: West Yorkshire
Enabled: 10 Sep 2003
Market: 3
Mkt2014: B
Undercliffe exchange
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Buffering :(

Could you run the thinkbroadband speed test and post the results. http://www.thinkbroadband.com/speedtest.html
The graphs that gives might indicate something.
Does it stream OK at some times of the day?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Buffering :(

Would you also be able to run the BT Speedtester at http://speedtest.btwholesale.com including 'Further Diagnostics' ?
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering :(

bt speedtest done  Wink                  DL 73.2 upload 16.6
My Broadband Ping
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Buffering :(

Are you still getting the error message this morning too?
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering :(

just the odd page slow load , for some reason its worse here  Embarrassed
havent tried Iplayer yet
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Buffering :(

Ok.
Let me know if iPlayer is still causing you problems.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering :(

channel 4 still saying not enough bandwidth , Iplayer buffering  & keep getting iplayer test error  Embarrassed
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Buffering :(

Can you drop your PPP Session (log into your router hit 'Disconnect' and 'Connect' again) and see if that resolves the issue please?
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering :(

have already  done that several times , and gateway hopped , but will do again  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Buffering :(

I've made a few back end changes to see if that resolves the issue for you.