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Browsing certain websites fails

goffe
Newbie
Posts: 3
Registered: 04-09-2007

Browsing certain websites fails

In the past few weeks some of the websites I visit frequently during the day at work and home have stopped working on my plus.net connection.
I have tried everything I can think of as a network administrator, and can only put it down to a problem at plus.net's end.
Has anyone else experienced a similar problem?
http://www.debenhams.com won’t work, which I know works when I am at work, can anyone confirm if it works for them on their plus.net connection?
Many Thanks
Sam
6 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Browsing certain websites fails

Working okay here on a PlusNet staff connection.
goffe
Newbie
Posts: 3
Registered: 04-09-2007

Re: Browsing certain websites fails

Great! anything else to add?!
Your tech support told me you help issues on this forum...
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Browsing certain websites fails

It works from the office here, and also from my home connection.
What error messages do you get, if any? Does it fail in a different browser? Have you tried removing all temporary internet files/cookies? Have you tried using alternative DNS servers?
If you run a traceroute to debenhams.com, where is the last hop?
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Browsing certain websites fails

Just to add.  My browser jumps straight to it.  It sounds like  a browser issue.  Did clearing out the cache and cookies help?
John
davidhil
Dabbler
Posts: 25
Registered: 06-04-2007

Re: Browsing certain websites fails

Hi there,
I have just tried accessing Debenhams using Internet Explorer, Opera, Safari, and Firefox and all four browsers worked fine.
It sounds as though it is something related to your browser - I would remove all your cookies and clear any caches that are maintained and see if any improvement is forthcoming.
Regards,
Davidhil
goffe
Newbie
Posts: 3
Registered: 04-09-2007

Re: Browsing certain websites fails

got to the bottom of it!
Seems as though peerguardian was running, with nothing in the tray bay and also with HTTP blocked!
thanks for the advise.