Broken router
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- Re: Broken router
Broken router
13-01-2018 3:42 PM
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Re: Broken router
13-01-2018 4:05 PM - edited 13-01-2018 4:06 PM
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Do you have a working landline phone? It could be a router fault but it's more likely to be somewhere in the BT infrastructure. You might be wise making other plans regarding your urgent work. I would try contacting Plusnet and see if your broadband is dead from their end.
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Re: Broken router
13-01-2018 4:29 PM
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Re: Broken router
18-01-2018 3:02 PM
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Welcome to the community forums @Hanxe
It sounds like your router has developed a fault. I believe you've contacted our support team, we've sent you out an updated router and you're now back online.
Please let us know if you have any further queries or issues.
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