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Broken power supply adapter for Thomson TG585 v7 router

simonj
Dabbler
Posts: 19
Registered: 12-10-2011

Broken power supply adapter for Thomson TG585 v7 router

The power supply adapter lead for my Thomson TG585 version 7 router supplied by Plusnet has become loose  resulting in my router power cutting off. I have tried to find a replacement but the connector looks different to power adapters I have come across.
The power adapter is made by OEM, model no: ADSI 26-X220055.
Please let me know where I can get a replacement.
Thanks.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,982
Thanks: 141
Fixes: 46
Registered: 27-04-2007

Re: Broken power supply adapter for Thomson TG585 v7 router

Hi there,
You could try Technicolor directly but to be honest I'd doubt it as I believe they stopped producing the TG585 V7 a while ago.
We can provide you with a new TG582n for a postage and packing fee of £5.99, we'd just ask you to pay for the router in full (an additional £40) if you were to leave within 12 months after that.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
simonj
Dabbler
Posts: 19
Registered: 12-10-2011

Re: Broken power supply adapter for Thomson TG585 v7 router

Hi Adam,
Thank you for your helpful reply.
Regards,
Simon
Plusnet Help Team
Plusnet Help Team
Posts: 12,982
Thanks: 141
Fixes: 46
Registered: 27-04-2007

Re: Broken power supply adapter for Thomson TG585 v7 router

No worries,
BTW you also might want to check ebay, you may find a second hand 585v7 one for just a few pounds.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team