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Broken Plusnet Hub 2 power supply

FIXED
furryconker
Dabbler
Posts: 24
Registered: ‎10-10-2014

Broken Plusnet Hub 2 power supply

Evening,

 

We are using a Plusnet Hub 2 and have had an accident with it.

 

To cut a long story short when we moved it to this property I "tided" all the cables up with cable ties. When I decided to have post Xmas tidy during the past week I also decided to move the router and phone. 

 

"....only a little more cable needed" I though to myself as a gently pulled on the HUB's power cable. Well I lost the argument with the retaining cable tie and now have a power supply cable in 2 pieces.....

 

Is it possible to obtain/order replacement power supplies for this router or do I have to purchase a brand new one ? I did buy a new router (a TP link one) but the range on that didn't reach the loft where my other half streams a lot of TV whilst doing some crafting. I tried a range extender too for that router which worked....eventually....but the speeds and range just didn't compare to the Hub 2.

 

Is it possible to get a new one or am I looking at a different new router OR ebay for a second hand one ?

 

Thanks !

(yes I do feel a little stupid....)

4 REPLIES 4
Gel
Aspiring Champion
Posts: 2,329
Thanks: 298
Fixes: 29
Registered: ‎02-08-2007

Re: Broken Plusnet Hub 2 power supply

jab1
Legend
Posts: 16,646
Thanks: 5,246
Fixes: 246
Registered: ‎24-02-2012

Re: Broken Plusnet Hub 2 power supply

Maybe not, @Gel - I have a suspicion the connection on the Hubs is non-standard.

@furryconker which end of the cable is damaged - power socket to 'brick' or 'brick' to router? Probably doesn't matter, as I don't think you can safely rewire these things anyway.

John
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,859
Thanks: 4,931
Fixes: 315
Registered: ‎04-04-2007

Re: Broken Plusnet Hub 2 power supply

Fix
@furryconker - I've probably got a spare PSU knocking about somewhere. Drop me a private message with your address and I'll stick it in the post for you.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

furryconker
Dabbler
Posts: 24
Registered: ‎10-10-2014

Re: Broken Plusnet Hub 2 power supply

Message sent and thanks so much for the offer !