Broandband connection dropped, can't find my landline anymore?

[#1]

Hi,

I lost broadband connection earlier today, funnily enough when an Openreach van was in the area. But I cannot report my issue as I don't have my landline number anymore. This used to be displayed on my account details, but appears to be missing now?

[#2]

@reckoning 

Report it using the mobile bot by using the following link https://www.plus.net/help/report-a-problem/broadband/#broadband

[#3]

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@reckoning wrote:

... I don't have my landline number anymore. This used to be displayed on my account details, but appears to be missing now?

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@reckoning 

If you still have a working landline service the number can be found by dialling 17070 and listening to the recited message.

[#4]

Hiya @reckoning 

I can see you have raised a fault and our faults team will keep you posted.